• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

When you open an image, it expands and cuts the border

New Here ,
Apr 05, 2023 Apr 05, 2023

Copy link to clipboard

Copied

 

err.png

 

All raw files taken from Canon PowerShot G9X Mark II are the same.

Same symptom in camera raw.

please help me.

TOPICS
Windows

Views

118

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 05, 2023 Apr 05, 2023

Copy link to clipboard

Copied

Please try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item.

There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 06, 2023 Apr 06, 2023

Copy link to clipboard

Copied

It seems that when you open the raw file, you automatically correct the lens. Is there a lens calibration on/off function?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 06, 2023 Apr 06, 2023

Copy link to clipboard

Copied

Please post a screenshot of the entire Lightroom window with the image open in Develop.

Make sure that the History panel is visible and expanded on the left, and the Lens corrections panel visible and expanded on the right.

 

image.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 06, 2023 Apr 06, 2023

Copy link to clipboard

Copied

I changed the camera model lens in the lens calibration tab you told me, but it was not solved. The problem is that all image borders in the library are truncated.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 06, 2023 Apr 06, 2023

Copy link to clipboard

Copied

Do you have reset the preferences as I wrote in my former post?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 08, 2023 Apr 08, 2023

Copy link to clipboard

Copied

LATEST

Please post the screenshot that I asked for previously, or at least a screenshot of the History panel.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines