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Why are my mobile images no longer showing or syncing in Lightroom Classic?

Explorer ,
Jul 02, 2021 Jul 02, 2021

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I use Lr Classic and Mobile and my mobile images used to sync automatically and show up in the proper destination within Classic. Recently, the images stopped showing altogether. I did get a new phone but downloaded the Lr Mobile app. Why is this happening?

 

Screenshot_7_2_21__1_02_PM.png

 

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Mac, Problem or error

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Explorer ,
Jul 02, 2021 Jul 02, 2021

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I attached the wrong image. The properScreenshot_7_2_21__2_16_PM.png image here:

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Adobe Community Professional ,
Jul 02, 2021 Jul 02, 2021

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Have you paused sync? Look in the upper right corner.

Melissa Piccone | Adobe Certified Instructor | Adobe User Group Manager

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Explorer ,
Jul 03, 2021 Jul 03, 2021

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No, Sync is not paused. It's running on both phone and Lr Classic. 

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