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Why can't I add photos in Lightroom?

Community Beginner ,
Apr 18, 2023 Apr 18, 2023

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I have lots of problem loading images  from my 5D mark 5 into LR. Can someone pleas tell me Whata wrong here. The program used to work fine for several years an now its al messed up.  SO far I have lost several images due to this problem

Panthip_0-1681848277329.png

 

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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I am unaware of the existence of a 5D Mark V. If that is what you have, it is not yet supported. I suspect you have a different camera. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Apr 18, 2023 Apr 18, 2023

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From your 5D Mk IV (note your typo vs what is shown in screenshot) are these Canon Dual Pixel RAW files?

https://helpx.adobe.com/x-productkb/multi/editing-canon-dual-pixel-raw-cr2.html

 

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Community Beginner ,
Apr 26, 2023 Apr 26, 2023

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Sorry mate I found out that i have forgotten to emty my garbage bin, where I found nearly 8000 files. The program works fine agin after thet session. Thanks for your answer. 

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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In a first step check your monitor profile.

How do I change my monitor profile to check whether it’s corrupted? | The Lightroom Queen

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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