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I suspect that this is the message when you open a newer catalogue in an older version of Lr. In your case, could you be opening the v11 catalogue in Lr10 or even earlier? Check this very carefully.
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No it's definitely the new version. I opened it separately with the default catalog and checked what version it was: 11.2. Then I went to my client's catalog (you'll see in the name it sys "v10") and it asked me to update it, which makes sense since it's a v10 catalog and I'm trying to open it in v11. But then I get the error message. Here is a screenshot.
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Sorry, I now see from your first screenshot that you were indeed getting that message in LR11. And you've confirmed 11.2.
So looking at your second screenshot, if you now click Upgrade, do you get the first screenshot?
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Yes exactly. That's what I get.
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Check that Lightroom has permissions to access removable volumes. Maybe that is the problem.
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What is the SanDisk 4 volume?
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It's an external hard drive. It's where my catalog is. That said I've never had an issue with my catalogs being hosted there so I can't imagine it would cause an issue now?
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