Lightroom freezes every time I enable GPU support. I have to kill the LR process.
How do I get GPU Supprt working?
Lightroom Classic-Version: 11.3.1 [ 202204181225-f90ebff5 ] Lizenz: Creative Cloud Spracheinstellung: de Betriebssystem: Windows 10 - Business Edition Version: 10.0.19044 Anwendungsarchitektur: x64 Systemarchitektur: x64 Anzahl logischer Prozessoren: 12 Prozessorgeschwindigkeit: 3,5GHz SQLite-Version: 3.36.0 Integrierter Speicher: 32700,4 MB Für Lightroom verfügbarer phys. Speicher: 32700,4 MB Von Lightroom verwendeter phys. Speicher: 1421,1 MB (4,3%) Von Lightroom verwendeter virtueller Speicher: 2735,3 MB Anzahl GDI-Objekte: 856 Anzahl BENUTZER-Objekte: 3107 Anzahl Prozess-Handles: 3092 Cache-Speichergröße: 225,0MB Interne Camera Raw-Version: 14.3 [ 1072 ] Maximale Anzahl Threads, die Camera Raw verwendet: 5 Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2 Virtueller Speicher in Camera Raw: 266MB / 16350MB (1%) Physischer Speicher in Camera Raw: 267MB / 32700MB (0%) DPI-Einstellung des Systems: 96 DPI Desktop-Komposition aktiviert: Ja Monitore/Anzeigegeräte: 1) 1920x1200 Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein Informationen zum Grafikprozessor: DirectX: NVIDIA GeForce RTX 2070 (22.214.171.1245)
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
Thank you very much!
Any suggestions what the bug is about? (maybe this is community knowledge because this bug seems to exist as long as the GPU feature)
Because, I don't think nvidia will change anything if I tell them "Lightroom freezes becaus of an bug".
Don't get me wrong, I'm happy about your help ... maybe there are some additional details 🙂
Check with Nvidia to see if there is an updated driver for your graphics card. If you are on the latest driver, try installing an older driver to see if that makes a difference. If neither one of those solutions work then just don't worry about activating the graphics processor. I used an old HP Pavilion for years that didn't support GPU acceleration. Lightroom worked just fine. Just didn't have access to a couple of features like impromptu slideshow, for example.
Yes it works with GPU support turned off, but I want to take the speed advantage ^^
Do you know which driver version could work? There are hundrets or thousands of versions to check...
Monitore/Anzeigegeräte: 1) 1920x1200
As you are not running that display at 4K and beyond, the use Graphics Processor option might not provide performance improvements.
Any corrections/comments from other members? Is that option now needed for some features?
DirectX: NVIDIA GeForce RTX 2070 (126.96.36.1995)
So v512.15, I see at NVIDIA that v512.77 (Game Ready) and v512.59 (Studio) available. When updating, select custom as to allow for a clean install.
/note/ I do not know if NVIDIA ever mentions in the notes, corrections due to LrC issues.
Thank you for this information!
I thought GPU support additionally speeds up serval processes inside the development module.
Version 512.77 Game Ready Driver doesn't fix the bug.
That's what a lot of users think/expect. In reality, from what I understand, GPU acceleration primarily affects users of 4K monitors. There is some minimal performance affect for other types of computer setups, but nothing that would really be noticeable or something to be concerned about.
You should not be having such issues with that nice new GPU. Had it been very old, say NVIDIA GTX 800 series and older, then use Graphics processor could have been a very bad option, but would probably be worse.
Have you considered resetting the LrC preferences file?
The preference file can get corrupted leading to buggy behavior. A corrupt preference file will survive uninstalls, updates, and upgrades. By renaming or moving or deleting the preference file you create a situation where LrC will recreate a fresh new one upon startup of LrC. Be aware various settings will revert to defaults.