• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Will never be able to access my Lightoom catalog data again without subscription!

Explorer ,
Apr 01, 2024 Apr 01, 2024

Copy link to clipboard

Copied

For a number of years, I have used Lightroom 6 without issue.  Yesterday, I had to reinstall Windows because of an unrecoverable crash.

When I tried to install LR6, it warned me that my 2 activations are taken up and that I would have to deactivate on one of my other computers.

I only have 1 computer!  (I remember I also had an uncoverable crash a few years ago on the same PC.)

So, I spoke with Adobe support, and they said that it is impossible to recover this situation as they no longer have access to the licencing server in question, and told me that I would have to take out a subscription to access my data.

I was (and still am) disgusted by this.  Years of data not accessible to me through no fault of my own.

Is there anything that can be done?

(I appreciate that support stopped some time ago, but that should not stop me accessing my data.)

TOPICS
Windows

Views

104

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 01, 2024 Apr 01, 2024

Copy link to clipboard

Copied

7 day Free trial of Lightroom Classic allows you to open your Lr 6 catalog and export your work. Don't forget to cancel the free trial before 7 days have finished.

 

Also, see this message for the method (if still working) to reset activations

https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-6-serial-number-maximum-allow...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 01, 2024 Apr 01, 2024

Copy link to clipboard

Copied

Thanks I have sent the private message suggested.

Are you saying that the DAM contents - keywords, metadata, etc. - are exportable?  To be imported into another application?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 01, 2024 Apr 01, 2024

Copy link to clipboard

Copied

Many but not all DAM contents are exportable. Keywords, captions, titles, GPS and other metadata can be exported. Other things like flags and collection membership and a few other items are not exportable. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 01, 2024 Apr 01, 2024

Copy link to clipboard

Copied

LATEST

So, could I export all metadata like keywords, etc. for all photos in catalog, quite easily?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines