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Windows 11: Lightroom Classic doesn't open

New Here ,
Jan 23, 2025 Jan 23, 2025

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Im facing problems to open the program LC after up gade for windows 11.

I used the LC yesterday and today it does not work , do not open...

I re intalled the program but does not work.]

I tryed to open old versions from de bckup but also does not work

 

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Adobe Employee ,
Jan 23, 2025 Jan 23, 2025

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Hi @marcios88064158

 

Thank you for reaching out about your issue with Lightroom Classic. To better understand what might be happening, we’ll need a bit more info. Could you also share your system info? You can find this by navigating to Help > System Info, copying the details, and pasting them into a text file to attach here. Additionally, are you seeing any error messages?


^CM

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New Here ,
Jan 23, 2025 Jan 23, 2025

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Hello,

No messages, it simply does not open, or it take a very very long time to open...,abnormal..

My System:

Nome do dispositivo DESKTOP-64V15A0
Processador Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz
RAM instalada 16,0 GB (utilizável: 15,8 GB)
ID do dispositivo 45044F02-F2FC-4FF4-83B3-EFE1CB1F228F
ID do Produto 00342-41397-50618-AAOEM
Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64
Caneta e toque Nenhuma entrada à caneta ou por toque disponível para este vídeo

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LEGEND ,
Jan 23, 2025 Jan 23, 2025

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Processador Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz

'Did LrC work on this computer previously?

 

 

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New Here ,
Jan 25, 2025 Jan 25, 2025

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perfectly

 

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LEGEND ,
Jan 23, 2025 Jan 23, 2025

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Have you attempted a restart of your computer? Not a shutdown, but a restart

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New Here ,
Jan 23, 2025 Jan 23, 2025

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Sure , have some conflit.... 

Imanaged to open another version, but its super slow..

 

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Mentor ,
Jan 23, 2025 Jan 23, 2025

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Check the folder where the catalog and previews are located. If you see a file that ends with .lock, delete that and ONLY that file. That file gets left behind if LrC does not close properly such as in the case of a crash.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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New Here ,
Jan 25, 2025 Jan 25, 2025

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Thanks, I did not find a file with that extension.

It seems to me like a conflict installation, if I try to uninstall the LC it says to close the program first...as the program is not open..

Anyway its working but very slow..

Thanks for your support

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