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Windows ARM and "Edit in Photoshop" not working

Explorer ,
Jun 28, 2024 Jun 28, 2024

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Anyone else seeing this?  Purchased a Surface Pro 11. Installed both LRC and PS. "Edit in" just brings up PS and no images show up.  Uninstalled, then re-installed in the opposite order, didn't help.

Returned the Surface Pro 11 for this reason - figured maybe it was that LRC was emulated, PS was not?  A week later said, that can't be the problem.  So........ got another Surface Pro 11 (don't judge).

SAME issue.  LRC "Edit In" worked ONCE, then never again.

Same, uninstall/re-install.  Didn't help.

Tried to remove the PS pref. file, still didn't help.

Any ideas?  Want this Surface Pro to work as I love the form factor. (I'm a big Apple person, but hate LR on iPad, and hate that Apple laptops don't have touchscreen).  So, want this thing to work.

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LEGEND ,
Jun 28, 2024 Jun 28, 2024

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Notice what is missing in the system requirements for LrC

 

 

No ARM for Windows listed, just AMD and Intel.

 

As common users your fellow community members have no idea when or if Adobe will support ARM Windows.

 

 

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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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I am also an Apple person and although ARM Windows app support is shaky at the moment, I have no doubt that the situation is going to settle down and it is going to be great, and will be very competitive with Apple Silicon. But not yet, so anyone with the new hardware must wait it out.

 

App support for Windows on ARM and Snapdragon X Series processors is where it was for Mac apps four years ago during the beginning of the Mac transition from Intel x86 to Apple Silicon ARM: Remember when the first M1 Macs came out, it took a while for all developers to optimize all apps for ARM. That’s where apps for ARM Windows are today, in the first days of Snapdragon X hardware availability: A mix of apps that are converted and optimized for ARM, converted but not optimized, and not yet converted (running in translation). For now, most apps fall into the last two categories.

 

What is publicly known is that Adobe is working on ARM Windows compatibility. As with the Apple Silicon transition, Adobe is likely to convert everything because the market is too large to ignore, but it will take some time. It is the same with Adobe competitors.

 

Here is the currently known state of Adobe compatibility with Snapdragon X Series processors.

https://helpx.adobe.com/download-install/kb/arm-processors.html

 

Note that in that link, Adobe does list some apps “coming soon” and even commits to releasing InDesign and Illustrator for ARM in July 2024. For other apps the timeline is less certain, but Adobe does say they’re going to update that list over time. Fixing “Edit in Photoshop” between Lightroom Classic and Photoshop might depend on both apps (and whatever scripting code makes the connection happen) being fully optimized for ARM Windows.

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New Here ,
Jul 09, 2024 Jul 09, 2024

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I'm having the exact same issue. I spoke to them and they said they would reach back and let me know if the issue is with windows on arm.

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Explorer ,
Jul 09, 2024 Jul 09, 2024

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Thanks for all the input. I do remember the M1 debute. I was nervous, but jumped anyway. If I'm remembering correctly, everything worked (at least everything that I used). That was amazing. So much faster than anytghing I've worked on at the time and all emulated. No fan noise. No heat.  Crazy.

Just as.a side note, when working on LRC on this Surface Pro (Snapdragon Elite version)... there is decent amount of fan and heat. Not like Intel was, no. With Intel, that thing was crying for air.

I figured the beginning would be bumpy. And I'll hold on to this because i know it will smooth out.

Thx again.

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New Here ,
Jul 12, 2024 Jul 12, 2024

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I created a ticket regarding this issue with Lightroom (not classic) and got this answer today:

 

 

We understand you contacted us today about Lightroom edit in Photoshop not working on Windows ARM. We appreciate your patience as we worked on this.
 
 
We have checked with the engineering team the feature is not available for Windows ARM computer.
 
Sounds a bit weird since both apps (photoshop and lightroom) are native already but oh well.

 

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Explorer ,
Jul 12, 2024 Jul 12, 2024

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Thanks for the info. Frustrating.

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Community Expert ,
Jul 12, 2024 Jul 12, 2024

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quote
Sounds a bit weird since both apps (photoshop and lightroom) are native already but oh well.
By @jaakkom73216823

 

There’s a lot going on here, mostly about the applications being three different code bases of three different ages, with different feature mixes and different ratios of new to old code…

 

Lightroom Classic shares a lot of features with Lightroom, and again the AI features are highly GPU-dependent. However, the original code base is older than Lightroom (though newer than Photoshop), and that code base is already known to be more challenging to modernize than the newer Lightroom code base. For example, Adobe claims the old code base makes it not practical to fully sync Lightroom Classic to the cloud in the way Lightroom can (some metadata such as keywords cannot be synced), and some features that are in both apps are faster in Lightroom.

 

So, based on the different code base histories, it’s completely believable that they aren’t all instantly optimized for ARM Windows hardware at the very beginning of the transition of Windows to ARM. My guess is that Lightroom Classic and the inter-application connections that allow things like Edit In to work will eventually be made native to ARM, but they simply haven’t finished the work yet. We know they can do it, because they were able to complete the similar Intel-to-ARM optimization for Lightroom Classic on macOS, several years ago. And it was the same situation: Converting Adobe apps to Apple Silicon (ARM) did not happen at the same time for all apps.

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Community Beginner ,
Aug 27, 2024 Aug 27, 2024

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from Lightroom, when I choose "edit-in-photoshop" it will only launch photoshop 2024, but not open the image and eventually give the error "cannot open in photoshop".

 

I have latest Lightroom(7.5) and photoshop(25.11.0 release) , and I am on Windows11 with latest Surface laptop with SnapdragonXElite (not sure if ARM is the issue).

 

Please provide me a work-around ...

 

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Community Beginner ,
Sep 09, 2024 Sep 09, 2024

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This edit-in-photoshop is still not working for me. I have latest Lightroom and Photoshop. Is this expected or is it working for everyone else?

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Community Beginner ,
Oct 02, 2024 Oct 02, 2024

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Hello. I'm experiencing a problem with Lightroom on Windows on ARM. When trying to edit a photo in Photoshop from within Lightroom, I receive an error message stating that this action is not supported. I would appreciate it if this issue could be resolved.

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