(Windows) Lightroom Radial Masks controls do not react as expected

New Here ,
Aug 01, 2022 Aug 01, 2022

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Since this morning the radial mask tool is bugged / unusable for me.

I can place the mask initially and turn it without any problem. But once I resize it, every other click does resize it too. Turning the mask makes it bigger, dragging the center makes it bigger or smaller, depending on the direction I drag it.

 

I will try and reinstall lightroom since rebooting didn´t help. Does anyone have another idea?

 

 

 

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Hi Ronald,


Thanks for reaching out. We're sorry for the trouble with Lightroom. I'd love to help you figure this out.

Could you please share the specific version of Lightroom & the operating system you are working on? Does this happen after a series of tasks or operations? Could you share a screen recording of this behavior to better depict it?

Have you tried any troubleshooting steps?

 

Go to Lightroom Classic > Preferences > Performance > Use Graphics Processor > Set it to 'OFF' if it is on Custom or Auto. If this shows you any differences in performance, please check this article to troubleshoot further:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If this does not help, you can also reset Lightroom Classic's preferences by following the steps in this article (prefer using method 2): (https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html)

 

Let us know the results,

Thanks!
Sameer K

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