P: Native Support for WOS/CoPilot/ARM Devices

[ranganadh vamsik15184051]

Need Support for WOS Devices (Windows on Snapdragon)

[defaultwlmldmiulqt5]

Yes I can install it from Australia but I can't import any photos.
Anyone else having this issue? The previews won't load. Even on Add.

If I go ahead and press import without seeing the previews it says there
were no photos to import. If I go to the loupe view in the import screen I
can see the photo.

Any ideas?

This is on a Surface laptop.

--
Allison Lee
Allison Lee Associates
Mobile: 0430595744
Email: allisonleeassociates@gmail.com

[defaultwlmldmiulqt5]

Yes me! I can't import under COPY, MOVE or ADD. In Australia. It does
nothing and if I press IMPORT ahead of seeing any previews it goes back to
the main screen and says there were no photos to import.

--
Allison Lee
Allison Lee Associates
Mobile: 0430595744
Email: allisonleeassociates@gmail.com

[GoldingD]

"

defaultwlmldmiulqt5

Community Beginner ,

13m ago

Yes me! I can't import under COPY, MOVE or ADD. In Australia. It does
nothing and if I press IMPORT ahead of seeing any previews it goes back to
the main screen and says there were no photos to import."

Does that import include any video files in the source?

[defaultwlmldmiulqt5]

No. I tried a folder with photos only.

--
Allison Lee
Allison Lee Associates
Mobile: 0430595744
Email: allisonleeassociates@gmail.com

[lawrence_3442]

I have the same issue, from France. Not possible to import...

[j_pritchard]

I see tickets from a year ago about the interface between Lightroom and Photoshop not working on ARM systems, but no target completion date for a resolution. Any updates?

[j_pritchard]

Hi. I don't know if this will help you. I was moving from an older Surface to a new one on ARM, and was having trouble similar to what you describe. Ultimately I needed to do this...

1. I made sure that only photos (no text files, videos, etc.) are in my Pictures folder.

2. I copied all my images out to a temporary folder.

3. In groups of 5 or 10 images, I moved images back to the Pictures folder. I

4. After each group, I went to File > Import Photos and Videos.

5 It prompted me to "Select a source" I chose the Pictures folder (where I moved 5 or 10 back to).

It took me forever, but I did finally rebuild my catalog. Not perfect because I had images stacked, and that got lost. But at least the images are out there now.

[j_pritchard]

Correction. In #2, I MOVED all my images out to a temporary folder, not copied them, so the Pictures folder was actually empty until I began moving images back into it from the temporary folder.

[lawrence_3442]

Hi everyone, since Adobe updated Lightroom Classic for ARM, do you know if they fixed issues with importing pictures, the slowness of the process etc ? There was hope when then came up with a solution for people running a ARM but know it appears to be a dead end