Abode is screwed

New Here ,
Oct 26, 2020 Oct 26, 2020

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Just upgraded several software items in the "Creative Cloud!" Photoshop opened just like it always has. Lightroom v10 gives  me this message: Unexpected error opening catalog.
The catalog could not be opened due to an unexpected error.

I spent several hours online Sunday, since supposedly the help line phone is only open on Monday thru Wednesday. Lightroom still doesn't work!!!!

Today, on Monday, I called the "help" line. Some guy answered, and then immediately put me on hold. After listening to white sound for several minutes, I hung up and called back. This time after beind routed thru their pre-programmed selection process, I got a recording that said I would be on hold for an hour and forty minutes??????

 

I use Lightroom a lot to catalog my images, and have done so for a number of years. Ihaven't been able to  work on any photograph now for three days.

I become more irritated with Adobe everytime I encounter their countless problems and the way they treat their loyal customers. May not be one much longer!!!!!

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Best bet right now is to revert to Lightroom Classic 9.4. Many people report that this still works properly on their catalogs.

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

NOTE; interested in lpug-ins

 

GoldingD_0-1603738212232.jpeg

 

GoldingD_1-1603738212234.png

 

 

GoldingD_2-1603738212235.png

 

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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I assume you tried restarting your computer?

 

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Not a solution, but see:

 

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-after-the-new-versi...

 

Probably need to revert to v9.4

'Sounds like ADOBE  fouled up big time.

 

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Reccomend that you add yourself to:

 

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-after-the-new-versi...

 

Include your sys info.

 

Adobe needs to see all the problems.

 

 

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