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Adobe Lightroom 6 hangs on startup

Explorer ,
Jul 04, 2020

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I have LR 6 running on my 2019 iMac 27" with Mojave. It has worked for years. I also have Creative Suite 6. Months ago, my default PDF reader, Acrobat Pro has started crashing, about 10-15 secs after opening a doc. Annoyed with that (and tired of selecting Apple Preview), I finally downloaded Adobe Reader DC this weekand started using that to read PDFs.

 

Well,  today I tried to run Lightroom 6. I get a spinning wheel and it never shows the Library window (just see the menu, app is not responding).  I tried:

  • Starting with shift/option
  • Uninstall LR6, uninstall Acrobat Pro, reinstall LR6
  • Uninstall LR6, reboot, reinstall LR6.

 

I cannot run this application any more and am, to say the least, frustrated as this is the program I use to manage raw photos.

 

What can I do?

 

I ended up copying the CS6 disk from DVD to a USB drive, so that I could use it to reinstall on my Mac.

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Adobe Lightroom 6 hangs on startup

Explorer ,
Jul 04, 2020

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I have LR 6 running on my 2019 iMac 27" with Mojave. It has worked for years. I also have Creative Suite 6. Months ago, my default PDF reader, Acrobat Pro has started crashing, about 10-15 secs after opening a doc. Annoyed with that (and tired of selecting Apple Preview), I finally downloaded Adobe Reader DC this weekand started using that to read PDFs.

 

Well,  today I tried to run Lightroom 6. I get a spinning wheel and it never shows the Library window (just see the menu, app is not responding).  I tried:

  • Starting with shift/option
  • Uninstall LR6, uninstall Acrobat Pro, reinstall LR6
  • Uninstall LR6, reboot, reinstall LR6.

 

I cannot run this application any more and am, to say the least, frustrated as this is the program I use to manage raw photos.

 

What can I do?

 

I ended up copying the CS6 disk from DVD to a USB drive, so that I could use it to reinstall on my Mac.

Topics

Crash or freeze, Problem or error

Views

97

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LEGEND ,
Jul 04, 2020

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Try adding Photoshop & Lightroom to the control list under system preferences >> security & privacy. You could also check the folders tab to ensure the apps have access privileges to all relevant folders such as Documents, Pictures etc.  This Macworld link has more information:

https://www.macworld.co.uk/how-to/mac-software/open-apps-mojave-photoshop-3684425/

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Explorer ,
Jul 05, 2020

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PS6 was already there. I added LR6, but still have the spinning wheel, when I try to start up LR6. I see LR6 under Photos and Accessibility privacy sections.

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Explorer ,
Jul 05, 2020

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I Uninstalled all Adobe products from my Mac. Reinstalled LR6 and recovered my watermark files (after the fact) from TimeMachine. LR is now working.  Of course, I don't have CS6 on, and with this newer 2019 Mac, there is no DVD drive.  I think I have a 2012 PS DMG file, so I can at least try to restore PhotoShop, one of the CS programs that I use.

 

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Adobe Community Professional ,
Jul 05, 2020

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Buy an External CD/DVD drive that connects by USB port.

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Explorer ,
Jul 12, 2020

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I ended up copying the CS6 disk from DVD to a USB drive, so that I could use it to reinstall on my Mac.

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Adobe Community Professional ,
Jul 05, 2020

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Just as a word of caution, Lightroom 6 is not supported by the macOS Catalina the latest for iMac.

If you update your iMac,  Lr 6 may continue but you will not be able to uninstall and reinstall.

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.6: LrC 9.4, Lr 3.4.1, Ps 21.2.2, Camera OM-D E-M1.

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Explorer ,
Jul 05, 2020

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Thanks! I don't plan on updating for a while, and hopefully by then will have sorted out whether I want to move to the subscription based LR+PS in Creative Cloud.

 

 

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