Adobe Lightroom Classic White Balance Glitch

New Here ,
Nov 10, 2020 Nov 10, 2020

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Hi there,

This is my first post here! Since updating to Lightroom Classic 10, when I click into an image, the white balance initially appears as it should be but then somehow appears a notch or two cooler a second later. The white balance doesn't actually physically change, so it looks right once the images are exported but it's highly annoying during the actual edit. Can anyone please help?!

Many thanks

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Bug, How to, Mac, Presets or profiles, Problem or error

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Adobe Community Professional ,
Nov 10, 2020 Nov 10, 2020

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

Another step is to try to reset the Lightroom preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

 

If this doesn't help we need more informations about your environment. 

  • Which operating system do you use? 
  • Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

 

Do you get an error message? If yes, please post the exact message or an screenshot.  

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New Here ,
Nov 10, 2020 Nov 10, 2020

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Thanks so much for the response Matt, I have tried both steps to no avail unfortunately. I am on a mid 2014 MacBook Pro running on macOS Catlina 10.15.7 and i'm on Lightroom Classic 10.

 

Many thanks

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LEGEND ,
Nov 10, 2020 Nov 10, 2020

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An Add On to the above post.

The initial view you are seeing is from the Embedded JPG image that is in every RAW file. That JPG has whatever camera settings you had set and the WB is what the Camera determins as correct at the time the Camera Processed the JPG from the RAW data. The second view you are seein is LrC Processing the actual RAW data and then building a Preview of that file and showing you that preview.

 

Whether it is a Bug or the newer processing system in LrC V10 no older previews are carried over from the older LrC V9 catalog file to the V10 Catalog (Even If they are Copied over and ot the name of the Previews folder has change to read V10). LrC V10 will build all new previews for each file viewed in either the Grid View or the Loupe view and Especially if you go into the Develop module.

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