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Adobe Lightroom "We cannot verify your subscription" Error

New Here ,
Sep 24, 2019

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Hi all,

 

when I will be in a holiday, I can't have internet access. How to use Adobe Lightroom ? In my home when I have cut the internet access, I have this error message "We cannot verify your subscription" so, Lightroom closes

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Adobe Lightroom "We cannot verify your subscription" Error

New Here ,
Sep 24, 2019

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Hi all,

 

when I will be in a holiday, I can't have internet access. How to use Adobe Lightroom ? In my home when I have cut the internet access, I have this error message "We cannot verify your subscription" so, Lightroom closes

{Thread renamed by moderator}

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Adobe Employee ,
Sep 24, 2019

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Hi There,

You should be connected to internet once in every 30 days, so that the Creative Cloud app can verify the subscription status.
Please have a look at this article for more information: https://helpx.adobe.com/in/creative-cloud/kb/internet-connection-creative-cloud-apps.html

There is no way to bypass this.
Regards,
Sahil

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LEGEND ,
Sep 24, 2019

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Before you cut that Internet were you signed in thru the Adobe Creative Cloud Desktop App?

Not thru Lightroom Classic, but thru the Adobe Creative Cloud Desktop App.

 

And if so, did you sign out before cutting off your Internet?

Just another Adobe customer; My Sys; APP: LRC 9.3, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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