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Adobe Photoshop Lightroom 6 and Catalina

New Here ,
Jan 25, 2020

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Hello everyone, has anyone found a way to get Adobe Photoshop Lightroom 6 to work on the new version of Apple Catalina. Thank you
Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

Lightroom 6 works on Catalina if it was already installed and activated on your computer before you updated to Catalina. Lightroom 6 will not work on Catalina if you try to install it after that computer has been updated to Catalina, or if you try to install it on a new computer that is running Catalina. There is no fix or work around.

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Adobe Photoshop Lightroom 6 and Catalina

New Here ,
Jan 25, 2020

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Hello everyone, has anyone found a way to get Adobe Photoshop Lightroom 6 to work on the new version of Apple Catalina. Thank you
Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

Lightroom 6 works on Catalina if it was already installed and activated on your computer before you updated to Catalina. Lightroom 6 will not work on Catalina if you try to install it after that computer has been updated to Catalina, or if you try to install it on a new computer that is running Catalina. There is no fix or work around.

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Jan 25, 2020 0
Adobe Community Professional ,
Jan 25, 2020

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Lightroom 6 works on Catalina if it was already installed and activated on your computer before you updated to Catalina. Lightroom 6 will not work on Catalina if you try to install it after that computer has been updated to Catalina, or if you try to install it on a new computer that is running Catalina. There is no fix or work around.

-- Johan W. Elzenga, http://www.johanfoto.com

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Jan 25, 2020 0
New Here ,
Jan 26, 2020

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Serge, same happened with my mac too. The resolution I got was removing the application completely. It was mentioned to me that Lightroom 6 is 32 bit while Catalina is 64 bits operating system.

 

Mantavya

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Jan 26, 2020 0
Adobe Community Professional ,
Jan 27, 2020

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No, Lightroom 6 is not 32 bits. It's 64 bits. Only the component for license checking / activation is 32 bits. That's why it works if Lightroom 6 is already installed before you upgrade to Catalina. 

-- Johan W. Elzenga, http://www.johanfoto.com

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Jan 27, 2020 0
New Here ,
Mar 19, 2020

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Hello together, I also bought and registred a Lightroom 6 Version at the end of 2017. Systemrequirements Intel Mehrkern Prozessor with 64-Bit-Support ??? It was still running on my older 21 iMac, because of producing private 4K movies I had to buy a 27iMac, newest generation,top equiped. But it's not possible to install LR6 because the Installation Manger is 32-Bit technology. I'm not a professional user and also the Apple guy who supported me when I changed the Mac's  didn't know about this problem. What can I do? I use this program very rare but I paid more than 200,- EUROs for it and it's not older than 27 months! I'm not able to change to a cloud abonnement

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Mar 19, 2020 0
LEGEND ,
Mar 19, 2020

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What can you do? As far as I know, the only way to get Lightroom to install on Catalina is to upgrade (pay money) to the current version, which is Lightroom Classic 9.2 and requires an annual subscription (but you can choose to pay monthly 12 times or once a year).

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Mar 19, 2020 0
New Here ,
Mar 19, 2020

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Thank you very much, but I’m not able to pay another money for subscription, therefore I use LR6 to rare.
In my opinion ADOBE is a weak company because they knew years ago that APPLE will upgrade to 64 Bit technology and now they force people to buy a subscription.
Kind regards Peter

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Mar 19, 2020 0
Adobe Community Professional ,
Mar 19, 2020

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I will add, even LR5 runs under Catalina (I have a copy). Yes, maps mod is broken but that's got nothing to do with 64 bit technology. 

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Mar 19, 2020 1
New Here ,
Apr 07, 2020

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So I did find a workaround, it's not pretty but it works.

I was so lucky that I finally had the opertunity to upgrade my machine to a newer one. It came with Catalina and I restored my backup to it and started Lightroom. It worked, but only once. Next time it refused to start so I started using google finding responses that I had to upgrade my Lightroom to a subscription model. Since it started once after restore I was curious about why that was and ended up analyzing what changed after first application start. It turned out that after application starts it tries to execute the 32-bit autentication binaries and breaks the authentication files. Next time Lightroom starts it will fail.

My workaround was to restore the authentication file from backup and make a copy of them.

When I want to start Lightroom I copy the old autentication files over the broken ones and start Lightroom.

 

Restore these two files from backup :

/Library/Application\ Support/Adobe/SLCache

/Library/Application\ Support/Adobe/SLStore

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Apr 07, 2020 3
New Here ,
May 02, 2020

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It was the same for me. I did restore a backup after launching my new MacBook Pro on Catalina. The first time, Lightroom started but failed on other attempts. I've tried restoring these two directories but now I get an error saying:

 

 

Configuration error
Please uninstall and reinstall the product.

If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error: 16

http://www.adobe.com/support/

 

 

So it didn't work for me on first try 😞 But I did search for hints on working around this "error 16" and found this topic. This helped and Lightroom launched again:

sudo chmod -R 777 /Library/Application\ Support/Adobe

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May 02, 2020 0
New Here ,
May 03, 2020

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I‘m still very annoyed about Adobe that they force private user to buy the online solution which cost a lot monthly. I was using Lr only to pimp up my pictures. In the meantime I sold it with my „old“ Mac.

Kind regards Peter

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May 03, 2020 0
Adobe Community Professional ,
May 03, 2020

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Adobe doesn't force anything on anyone. 

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May 03, 2020 1
New Here ,
May 03, 2020

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Yes. It doesn't. But what if someone did use Photoshop and Lightroom professionally in the past (so he has licenses for older versions) but changed professions? He would like to remain access to his old work and family photos but doesn't need anything more? Is it okay that this person is expected to buy a subscription for a pack of Photoshop+Lightroom just to access Lightroom catalogues?

 

Yes, it's not entirely Adobe's fault. Apple is guilty for ditching 32-bit apps. But as we can see with these workarounds - publishing a small update for Lightroom just to keep it running shouldn't be a big problem. It does however require a little bit of good will on Adobe's end.

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May 03, 2020 0
New Here ,
May 04, 2020

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Hi,

in my opinion it’s Adobes fault because Adobe has got the information that Apple will update to 64 Bit technology.

Otherwise Adobe printed on the packing material: system requirements 64Bit technology !!!!!!

The whole software from Lr ist 64 Bit, only the install software is in 32 Bit technology, please explain me why?

It make no sense to discuss this matter for a longer time. I’m a private user and I'm really annoyed as I already wrote,
because your offer for a monthly license is too expensive for my kind of usage.

Kind regards and please don’t answer because I’m not anymore interested on Adobe, except you will offer an interesting solution.

Kind regards Peter

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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"But what if someone did use Photoshop and Lightroom professionally in the past (so he has licenses for older versions) but changed professions? He would like to remain access to his old work and family photos but doesn't need anything more?"

 

That good will is there and it's pretty good indeed. Such a person would retain access to his pictures. Lightroom Classic still works when you let your license expire. Only the develop and map modules cease to work, but you can still access your pictures, print them, export them, show them in slide shows, and even make small edits in the Quick Develop panel. So what such a person can do is get Lightroom Classic as trial, and then let the trial expire.

-- Johan W. Elzenga, http://www.johanfoto.com

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May 04, 2020 1
New Here ,
May 04, 2020

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Good to know.

 

Still my DSLR is gathering dust on the shelf and from time to time I do take a few family photos. I would like to be able to use Lightroom for that with all features to which I'm used to and for which I did pay in the past. But using Lightroom once every 1 or 2 months doesn't economically justify paying a monthly subscription forever for that and the other app (Photoshop) which I don't use at all.

 

I did pay a fair amount of money to Adobe for 4 licenses in the past and I do feel very disappointed that I can't use them anymore.

 

Seeing a lot of similar opinions, I'm sure there are many people like me. Amateurs used to old Adobe products. Eventually most of them will just move to basic OS-based photo catalogues and other editing software. That's a lot of money lost for Adobe if it won't come up with a better offer for non-professionals.

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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You can use your licenses from the past. Just don't upgrade your system software if you want to keep using legacy software. Or use the 'expired Lightroom Classic' method like I explained. You are free to give your opinion about Adobe's policies, but first of all this is the wrong forum for that because this is a user-to-user forum, and secondly I don't think Adobe will change those policies anyway. 

-- Johan W. Elzenga, http://www.johanfoto.com

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May 04, 2020 1
New Here ,
Sep 01, 2020

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Hi, What doe you mean with restore? Did you mean copy the files in the lightroom package to the same place on your new imac. And also files from the Adobe library? In Library\Application Support\Adobe?

 

Thanks,

Fred

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Sep 01, 2020 0
Community Beginner ,
Sep 03, 2020

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@Peter140   If you sold your old Lightroom with the old computer you don't have a license to it any longer. You need to buy a new license.

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Sep 03, 2020 1
New Here ,
Sep 03, 2020

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I read that you can have it installed on two computers...

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Sep 03, 2020 0
New Here ,
Jul 28, 2020

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This worked perfectly. I copyed the three files "Sl store", "Sl store V1" and "Sl cache" on an USB key and replaced the ones on the new machine with them. LR 6 then launched without any problem.

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Jul 28, 2020 0
New Here ,
Jul 31, 2020

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Can you give a step by step on how to do this?

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Jul 31, 2020 0
New Here ,
Jul 31, 2020

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Is it possible tell us how you restored those files. Like where do you go to put them? Thanks

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Jul 31, 2020 0
New Here ,
Sep 03, 2020

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Hi! Sorry I just saw your question.

 

-Search for thé 3 files "SL STORE", "SL STORE V1" and "SL CACHE" on your old computer (with Finder) 

-Copy thèm on a usb key,

-Search for those same files on your new computer,

-Delete them and put the ones on your key where they were,

-Launch Lightroom,

-Enjoy. 

You'll have to do the delete/paste partt each time ypu close LR. 

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Sep 03, 2020 0
New Here ,
Sep 01, 2020

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A question, do you mean that you restore an oldder OS then Catalina? Then install LR6 and afterwards you update to catalina?

 

THanks ,

Fred

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Sep 01, 2020 0
Adobe Community Professional ,
Sep 01, 2020

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You can have Catalina installed as the boot drive. You need another (external) boot drive like on an SSD that's got an older OS. Then you boot off that drive, run the installer and have it install in the Catalina Applications folder. Reboot off boot drive (Catalina) and run LR5 or LR6. They are 64-bit applications. You may have to jump through a few 'security' hoops in system pref's after booting back into Catalina. 

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Sep 01, 2020 0
New Here ,
Sep 02, 2020

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Thanks, that is almost clear. Do you have a link for me, how i can make an boot drive on a external SSD. My old iMac has High Sierra.

 

I have found this... https://www.macworld.co.uk/how-to/mac-software/macos-external-drive-3659666/

 

Thanks,

Fred

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Sep 02, 2020 0
Adobe Community Professional ,
Sep 02, 2020

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Sep 02, 2020 0
New Here ,
Sep 02, 2020

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Thanks. I will try tomorrow.

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Sep 02, 2020 0
New Here ,
Sep 03, 2020

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I managed to make a startup USB with Sierra, but when i restart my iMac (with catalina installed) with the option-key pressed, i can choose the USB device. I got errors some securiry errors. I started with command+r i also removed all security protections. When i reboot with option-key i always get an message the a software update is required to use the boot-drive . After choosing update it still doesn't start. Something is updating, but after the update procedure, where the screen gets blank, it still doesn't work. I did it several times... I can't see what i'm doing wrong. Maybe installing High Sierra on the usb?  I'm trying it tomorrow...

 

It's a pitty,

Fred

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Sep 03, 2020 0
New Here ,
Sep 04, 2020

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I installed now High Sierra, but now at start-up i got a forbidden sign. Maybe is all the above not working, because i have a new 2020 iMac. 😞

 

Thanks,

Fred

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Sep 04, 2020 0
Adobe Community Professional ,
Sep 04, 2020

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You will have to see if such a new Mac can boot under anything but Catalina. Probably not.

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Sep 04, 2020 0
New Here ,
Sep 04, 2020

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I think the only option is choose an other product or go for the subscription model. The subscription model is two times the price of a former upgrade, which i dit almost every year.

With the things above, i learned a lot. Maybe there is an option to copy all the files concerning lightroom from the old system to the new..... but that takes a lot of time...

Thanks,

Fred

p.s. maybe someone made a 64 bit installer ..... or Adobe maybe ...

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Sep 04, 2020 0
New Here ,
Sep 16, 2020

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Thank you--it worked.

 

I'm also using an older laptop, and just copied the two folders, and put the copies on the Catalina computer in a folder, and copy them to library before opening lightroom.

 

I had previously restored the app to the catalina computer during setup.

 

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Sep 16, 2020 0
New Here ,
Sep 16, 2020

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What do you mean with: "I had previously restored the app to the catalina computer during setup." From where do you restored it and how?

 

thanks , fred

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Sep 16, 2020 0
New Here ,
Sep 16, 2020

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I had it running on my macbook pro, and transferred it when I set up my new imac by using my time machine backup. My laptop is still running macOS 10.12.6

 

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Sep 16, 2020 0