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All my Lightroom images were lost after last update.

New Here ,
Mar 11, 2020

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The image are still resident on the disk drive, but not showing in lightroom. Looks to be a catalog problem. I updated and did not pay attention to a popup that said something about the catalog. Now the images are no longer available in Lightroom.

 

Tried three time with tech support, but they all did the same thing. Each tech worked on it trying all the catalogs they could find on the system and when none worked, gave up and siad they could not fix it.

 

Asked if I could re-import the images to a new catalog, and was told the changes, ratings, etc. that I made would be lost.

 

I have well in excess of a hundred thousand images, which means this is a major problem for me.

 

I need the image and all my work back. If this proves impossible then I have to consider lightroom an umrelioable tool. Fool me once, shame on you; fool me twice shame on me.

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All my Lightroom images were lost after last update.

New Here ,
Mar 11, 2020

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The image are still resident on the disk drive, but not showing in lightroom. Looks to be a catalog problem. I updated and did not pay attention to a popup that said something about the catalog. Now the images are no longer available in Lightroom.

 

Tried three time with tech support, but they all did the same thing. Each tech worked on it trying all the catalogs they could find on the system and when none worked, gave up and siad they could not fix it.

 

Asked if I could re-import the images to a new catalog, and was told the changes, ratings, etc. that I made would be lost.

 

I have well in excess of a hundred thousand images, which means this is a major problem for me.

 

I need the image and all my work back. If this proves impossible then I have to consider lightroom an umrelioable tool. Fool me once, shame on you; fool me twice shame on me.

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Adobe Community Professional ,
Mar 11, 2020

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The dialog you didn't pay attention to probably asked you if you wanted to upgrade the catalog, you should have clicked Yes.

But you can use File > Open and navigate to the catalog.

If you don't know where it is, it's probably located in a folder named Lightroom or Lightroom Catalog inside the Pictures folder.

The catalog file has the extension .lrcat.

You can also do a search with File Explorer/Finder for files with that extension. (LRCAT)

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Adobe Community Professional ,
Mar 13, 2020

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As suggested here, first thing you should do is try to find your last version of catalogue and try to open it.

If not, find the backups of your catalogue and try them one by one starting from the latest.

Your backups are basically duplicates of your catalogue.

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dj_paige LATEST
LEGEND ,
Mar 13, 2020

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You probably upgraded the wrong catalog file, accidentally. Find the most recent catalog file and open it via the Lightroom menu command File->Open Catalog.

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