Am sick and tired of Lightroom crashing. What is going on and why isn't this fixed?

New Here ,
Feb 06, 2021

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I'm honestly so exhausted from the nightmare that is Lightroom Classic.

 

Whenever I change catalogue it just freezes and won't start up, and hangs.

 

I then have to basically KEEP trying to open the LR Catalogue in the hope that it will just glitch and work.

 

Yes, GPU Acceleration is off.

 

I work on a lot of different weddings so I must spend about 30 mins each time just trying to get this to work.

 

Why is this happening?

 

Adobe, sort your s*** out. This isn't good enough.

 

On iMac (27-inch, Late 2013), with macOS Mojave 10.14.6 and latest LR Classic update.

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Crash or freeze

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Adobe Community Professional ,
Feb 06, 2021

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Unfortunately, these types of issues are difficult to resolve because they are not universal. For instance, I'm using Lightroom Classic 10.1.1 on a Windows 10 computer, and I cannot replicate these issues you are describing. Some Mac users are describing the problems you are having, others are not. If you can display the system information in Lightroom Classic and copy the first 10 lines and post it for some of us to examine, perhaps we can provide some suggestions.

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jamesh47654488 AUTHOR LATEST
New Here ,
Feb 14, 2021

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Date/Time: 2021-02-14 20:47:55 +1100
End time: 2021-02-14 20:47:57 +1100
OS Version: Mac OS X 10.14.6 (Build 18G6032)
Architecture: x86_64h
Report Version: 28

Data Source: Stackshots
Shared Cache: 0x280fc000 5917ADD8-D26F-38B0-B285-225D4BA18B6D
Shared Cache: 0 9870D672-16C4-3051-BA10-192CB49A5722

Command: Adobe Lightroom Classic
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 10.0 [202010011851-ef6045e0] (10.0)
Parent: launchd [1]
PID: 67491

Event: hang
Duration: 1.79s (process was unresponsive for 6 seconds before sampling)
Steps: 18 (100ms sampling interval)

Hardware model: iMac14,2
Active cpus: 8

Time Awake Since Boot: 190000s
Time Since Wake: 7600s

Fan speed: 1203 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------


Heaviest stack for the main thread of the target process:
18 start + 1 (libdyld.dylib + 91093) [0x7fff7fa553d5]
18 main + 1546 (Adobe Lightroom Classic + 467804) [0x10610835c]
18 NSApplicationMain + 777 (AppKit + 10952) [0x7fff5108dac8]
18 -[NSApplication run] + 699 (AppKit + 79240) [0x7fff5109e588]
18 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361 (AppKit + 103531) [0x7fff510a446b]
18 _DPSNextEvent + 1135 (AppKit + 108413) [0x7fff510a577d]
18 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 44150) [0x7fff52d0dc76]
18 ReceiveNextEventCommon + 603 (HIToolbox + 44773) [0x7fff52d0dee5]
18 RunCurrentEventLoopInMode + 292 (HIToolbox + 45483) [0x7fff52d0e1ab]
18 CFRunLoopRunSpecific + 455 (CoreFoundation + 238930) [0x7fff53aaf552]
18 __CFRunLoopRun + 2130 (CoreFoundation + 241654) [0x7fff53aafff6]
18 __CFRunLoopDoTimers + 330 (CoreFoundation + 368098) [0x7fff53acede2]
18 __CFRunLoopDoTimer + 851 (CoreFoundation + 369308) [0x7fff53acf29c]
18 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation + 370416) [0x7fff53acf6f0]
18 __NSFireTimer + 80 (Foundation + 415659) [0x7fff55d5f7ab]
18 ??? (AgSubstrate + 144081) [0x1067462d1]
18 lua_pcall + 102 (AgKernel + 9722) [0x1065da5fa]

 

There is more if you want...

 

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Adobe Community Professional ,
Feb 07, 2021

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@jamesh47654488 wrote:

Adobe, sort your s*** out. This isn't good enough.

 

Your message to Adobe isn't being heard here!

This is a user to user support forum. To provide feedback and suggestions about what you desire for Adobe, you should go here and comment:
https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872?cType=IDEA&page=1

Have you tried resetting the preferences? 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

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