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Assertion FAiled

New Here ,
Oct 06, 2020

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Hi

I was using LRcc earlier today and then logged off for a break. When I returned and tried to log back on I received an error message stating "Assertion failed" and LR would not open. I have tried restarting to no avail. I have checked my registry and the link to pictures and all is ok. I ahve tried contacting LR and be left on hold for over an hour. Can anyone help please?

 

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Assertion FAiled

New Here ,
Oct 06, 2020

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Hi

I was using LRcc earlier today and then logged off for a break. When I returned and tried to log back on I received an error message stating "Assertion failed" and LR would not open. I have tried restarting to no avail. I have checked my registry and the link to pictures and all is ok. I ahve tried contacting LR and be left on hold for over an hour. Can anyone help please?

 

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Problem or error

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44

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Oct 06, 2020 0
LEGEND ,
Oct 06, 2020

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What exact version of Lightroom?

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Oct 06, 2020 0
New Here ,
Oct 06, 2020

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Lightroom CC

 

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Oct 06, 2020 0
New Here ,
Oct 06, 2020

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UM, Lightroom CC classic?

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Oct 06, 2020 0
New Here ,
Oct 06, 2020

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Or is that just Lightroom classic?

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Oct 06, 2020 0
GoldingD LATEST
LEGEND ,
Oct 06, 2020

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What exact version/?

9.4

or 

3.2

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Oct 06, 2020 0
LEGEND ,
Oct 06, 2020

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And what do you mean by logging off?

Be specific.

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Oct 06, 2020 0
New Here ,
Oct 06, 2020

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I shutdown lightrom CC but did not turn off the computer.

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Oct 06, 2020 0