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AVI files still not working with Last LR Classic update

New Here ,
Jun 16, 2020

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As before the update, my avi files still can't be read within Lightroom, despite the post saying that now AVI files are supported with Moc OS.

 

Any reason ?

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AVI files still not working with Last LR Classic update

New Here ,
Jun 16, 2020

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As before the update, my avi files still can't be read within Lightroom, despite the post saying that now AVI files are supported with Moc OS.

 

Any reason ?

Topics

Bug, Mac, Problem or error

Views

97

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LEGEND ,
Jun 16, 2020

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Have you rebooted your MAC?

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Most Valuable Participant ,
Jun 16, 2020

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I have a few .avi videos that imported with LR 9.3 / Mac OS 10.15.5. 

 

I suggest you post a bug report in the official Adobe feedback forum, where Adobe wants all bug reports and feature suggestions: 
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

Be sure to include the first ten lines of the menu command Help > System Info.  Provide all the details, rather than linking back to this thread -- experience shows that Adobe developers tend not to follow the links. In addition, upload one of the problem .avi videos to Dropbox or similar and include the sharing link.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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New Here ,
Jun 17, 2020

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Yes I rebooted. No effect.

JohnRellis, I'm not able to login on Photoshop family community. >> Servor problem.

 

For information, here is my configuration:

Version Lightroom Classic: 9.3 [ 202005281810-476e492c ]
Licence: Creative Cloud
Paramètre de langue: fr-FR
Système d'exploitation : Mac OS 10
Version : 10.15.5 [19F101]
Architecture de l'application : x64
Nombre de processeurs logiques: 8
Vitesse du processeur : 2,9 Ghz
Version SQLite: 3.30.1
Mémoire intégrée : 16 384,0 Mo
Mémoire réelle disponible pour Lightroom : 16 384,0 Mo

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Most Valuable Participant ,
Jun 17, 2020

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Upload one of the problem .avi videos to Dropbox or similar and include the sharing link here, and we can see if the issue is specific to your LR configuration or an issue with the video itself.

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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