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Can not export image files. An internal Error....

Community Beginner ,
Nov 13, 2020 Nov 13, 2020

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I've been working on a set of client images and just tried to export one that is un edited for a before and after example.  The uneditied file will export, none of them will but I can export TIFs edited in PS. 

 

I get an error message.

 

An internal error has occurred: ?:0: attempt to index field 'tag' (a nil value)

 

Nothing on my system has changed sine this worked previoulsy.

 

System info:

Lightroom Classic version: 10.0 [ 202010011851-ef6045e0 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19041
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.4 GHz
SqLite Version: 3.30.1
Built-in memory: 32709.9 MB
Real memory available to Lightroom: 32709.9 MB
Real memory used by Lightroom: 1877.2 MB (5.7%)
Virtual memory used by Lightroom: 3118.3 MB
GDI objects count: 780
USER objects count: 2233
Process handles count: 3292
Memory cache size: 1377.5MB
Internal Camera Raw version: 13.0 [ 610 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 551MB / 16354MB (3%)
Camera Raw real memory: 559MB / 32709MB (1%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1024x1280, 3) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: AMD Radeon RX 5700 (26.20.15017.1005)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: A:\Optima USC\Optima USC-v10.lrcat
Settings Folder: C:\Users\Images by TLP\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Canon Print Studio Pro
3) ColorChecker Passport
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Imagenomic Portraiture
8) Magic Export
9) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 1002
Device : 731f
Subsystem : b361002
Revision : c4
Video Memory : 8151
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Headphones (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x42
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon RX 5700
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.13587 Compatibility Profile Context 20.1.4 26.20.15017.1005
GPUDeviceEnabled: false
OGLEnabled: true
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Community Beginner ,
Nov 13, 2020 Nov 13, 2020

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Just tried an export from another catalog and it works as usual.  How do I fix my catalog?  System seems to not be the concern?

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Advocate ,
Nov 13, 2020 Nov 13, 2020

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Maybe the Catalog in question is corrupted.

Can you explain this below a little more thanks?

"The unedited file will export, none of them will but I can export TIFs edited in PS. "

Post a screen grab of the error also thx if possible.

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Community Beginner ,
Nov 19, 2020 Nov 19, 2020

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Yes sorry typo-No CR2 file will export but a file edited in a Topaz or PS saved at TIF will export.

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Community Beginner ,
Nov 19, 2020 Nov 19, 2020

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Tom5D5C_0-1605828686178.png

 

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Advocate ,
Nov 19, 2020 Nov 19, 2020

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Tom can you post a link to one of the CR2 files in question so I can load it into my LRC?

Also have you posted this to the other Adobe Family forum where some Adobe engineers are said to monitor?

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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Have not posted anywhere else, I thought this is the Adobe support board?  I will work on trying to make a file available via link.

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LEGEND ,
Nov 20, 2020 Nov 20, 2020

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What File Type are trying to export the TIF files as? JPGs.

 

If you can Export RAW files OK then maybe there is som,ething wrong with the TIF or your export setttings are not correct for the export to go through.

 

What exactly happens when you click the Export button when exporting a TIF file?

 

Please post a screen shot of the Export dialog window with a TIF file selected for export and show the Complete export window. you can and should collapse the File Nmaing, Video, and Image Sizing sections unless you are using one of those during the export process. Like this.

 

2020-11-20 10_39_08-LrC V10 Catalog - Adobe Photoshop Lightroom Classic - Library.png

 

 

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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Thanks for having a look.  Sorry for any confusion I missed a word off my OP and could not edit.  No Raw files will export, I get the error in the picture above.  TIF will export as normal. 

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LEGEND ,
Nov 20, 2020 Nov 20, 2020

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Ok whatever. Could you still post a screen shot of the export dialog window?

 

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LEGEND ,
Nov 20, 2020 Nov 20, 2020

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Right click on one of thos files that won't export and select Go to Folder in Library. What folder does that take you to?

 

I suspect the files that are giving you that error are actuall Missing.

 

And actually it is a Bad Idea to use the letter A: for any drive. At one time A: was reserved for Floppy disk drives.

 

What is that V1 (A:) drive?

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Community Beginner ,
Nov 20, 2020 Nov 20, 2020

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Hi there just shoot me,  thanks for assisting. It's a new external 1 TB SSD I just set up for this project.  The files are definitely not missing, can be edited, also the drive can be moved to another machine and export no problem CR2s and TIFs.  This issue seems to be strictly related to these files on this PC.  The files do in fact not post Keywords in the Tag column in the folder in explorer, the TIFs that will export do have Tags.  Not sure if that is truly root cause but I did notice that today.  Also if they are opened to Topaz or PS and saved they are saved as TIF which have no problem.  I have a work around but would love to integrate these to my main desktop PC.

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LEGEND ,
Nov 20, 2020 Nov 20, 2020

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LATEST

Reset the LrC Preferences file and test.

 

Reset Lightroom's Preferences? - The Lightroom Queen

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