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Can Not Open Canon 5DMkIV CR2

New Here ,
Jun 09, 2020

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I had to rebuild my laptop.  I am using Lightroom Classic 6.x and can no longer open Canon 5DMkIV CR2's.  I installed Adobe DNG.  What so I need to do?

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Can Not Open Canon 5DMkIV CR2

New Here ,
Jun 09, 2020

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I had to rebuild my laptop.  I am using Lightroom Classic 6.x and can no longer open Canon 5DMkIV CR2's.  I installed Adobe DNG.  What so I need to do?

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Jun 09, 2020 0
LEGEND ,
Jun 09, 2020

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First up, Adobe 101, cameras supported 

 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

And from that you need v6.7 (and note, the final vetsion for LR 6 was v6.14, as in six dot fourteen.)

 

BUT, with a note (see following reply)

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 09, 2020 0
LEGEND ,
Jun 09, 2020

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However

Note

not if you are using Dual Pixel

 

see:

 

https://helpx.adobe.com/x-productkb/multi/editing-canon-dual-pixel-raw-cr2.html

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 09, 2020 0
Adobe Community Professional ,
Jun 09, 2020

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The 5D Mark IV was first supported by Lightroom 6.7 so, to import CR2 Raw files into Lightroom, you need to locate and install the 6.7 update.

 

Alternatively, use the DNG converter to convert all Mark IV CR2 files to DNG format. Then import the converted DNG files (not the CR2 files) into Lightroom 6.

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Jun 09, 2020 0
New Here ,
Jun 17, 2020

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I tried to upgrade the 6.0.x release and it says there are no patches / upgrades.  So how can I upgrade Lightroom?  I have several thousand 5DMkIV images that have already been edited by Lightroom.  I am not using Dual Pixel RAW.

 

I was using Lightroom for 5DMkIV editing before I had to rebuild my laptop.

 

Using Adobe DNG is not an option....  Also going to CC is not an option.

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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You will need to search forums for a link that works to download Version 6.14.

eg. https://community.adobe.com/t5/lightroom-classic/lightroom-6-download-link/m-p/10995790?page=1

Or if you purchased and registered v6 directly from Adobe, the download (which will be 6.14) may be available from your Account.

https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

 

Using Adobe DNG is not an option....

I might ask- Why not?

It is free. It keeps the exact raw image data. Files may be smaller.

 

 

Regards. My System: Lr-Classic 10.0, Photoshop 22.0, Lightroom 4.0, Windows-10. Nikon DSLR.

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Jun 17, 2020 0
New Here ,
Jun 17, 2020

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I got Lightroom 6 from BestBuy years ago.  I registered the SW but I no longer have that e-mail address.  I was getting way too much spam.  I will search the forum.

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Jun 17, 2020 0
LEGEND ,
Jun 17, 2020

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If you registered the software, theen thaat should  have been at adobe.com. Easy to check

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 18, 2020

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I believ you can still downlaod Lightroom 6/CC 2015 from this site https://prodesigntools.com/adobe-cc-2015-updates-links-mac.html (Mac) or https://prodesigntools.com/adobe-cc-2015-updates-links-windows.html (Windows) 6.14 is at top of list with header Lightroom 6/CC 2015 Note that you may need to register

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Jun 18, 2020 0