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Can't activate Negative Lab Pro

New Here ,
May 10, 2020

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Hello everyone, I just bought Adobe lightroom classic and Negative Lab Pro (I used the 12 free trial conversions first). When I first entered my serial key, a red message appeared under the key activator, saying "AUTHORIZING...  PLEASE WAIT...." but that message is still there after a whole night. I can't submit again the key, and I don't know what to do because Negative Lab is still in trial mode. Can someone help me? Can I (if it's the case) get refunded?

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Bug, FAQ, Presets or profiles, Problem or error, Windows

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Can't activate Negative Lab Pro

New Here ,
May 10, 2020

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Hello everyone, I just bought Adobe lightroom classic and Negative Lab Pro (I used the 12 free trial conversions first). When I first entered my serial key, a red message appeared under the key activator, saying "AUTHORIZING...  PLEASE WAIT...." but that message is still there after a whole night. I can't submit again the key, and I don't know what to do because Negative Lab is still in trial mode. Can someone help me? Can I (if it's the case) get refunded?

TOPICS
Bug, FAQ, Presets or profiles, Problem or error, Windows

Views

606

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 10, 2020 0
Adobe Community Professional ,
May 10, 2020

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Negative Lab Pro is a plugin for Lightroom and isn't a product of Adobe. You have to contact the appropriate vendor of the plugin.

 

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May 10, 2020 0