Can't copy image settings (paste option is greyed out)

[ahura]

New user here.

I'm trying to take the tweaks I applied to one photo and apply them to another. I can't get this to work using any of the methods I've found online so far, so hoping someone here can help me out.

What I've tried: Imported a bunch of photos in Lightroom Classic (7.5). Opened develop mode and, under the 'basic' pane to the right, increased the contrast.

Wanting to reapply the effects to another picture, I selected the altered picture in the 'movie roll' view at the bottom, and click settings -> copy settings in the menu. I then click a new photo (again in the movie roll view at the bottom) and try clicking settings -> paste settings form the menu, but the option is greyed out.

I've also tried selecting both images at the bottom and clicking the 'sync...' button to the right, but nothing happens.

Is this a bug or am I doing something wrong?

[Marianne-Deiters]

Normally it works like that. Could you please show a screenshot of the movie roll - or what icons can you see on the thumbnails?

Does Lightroom show the dialog "copy settings"?

[ahura]

Screenshot, with the sync button highlighted. As stated, nothing happens when it's licked, no dialogue, nothing.

Here's a screenshot of the greyed-out option to paste settings (taken after selecting another image and clicking copy settings, of course)

[johnrellis]

Please do the menu command Help > System Info and copy/paste the first ten lines here.  You may have been struck for a licensing bug.

[ahura]

Lightroom Classic version: 7.5 [ 1186149 ]

License: Perpetual

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 1.9 GHz

Built-in memory: 16191.9 MB

Real memory available to Lightroom: 16191.9 MB

Real memory used by Lightroom: 1619.4 MB (10.0%)

Virtual memory used by Lightroom: 1771.9 MB

GDI objects count: 564

USER objects count: 1935

Process handles count: 1602

Memory cache size: 55.5MB

Internal Camera Raw revision: 1001

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 715MB / 8095MB (8%)

Camera Raw real memory: 724MB / 16191MB (4%)

System DPI setting: 216 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 3840x2160

Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: Intel(R) UHD Graphics 620 (22.20.16.4836)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: C:\Users\bjark\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\bjark\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) Canon Tether Plugin

2) Facebook

3) Flickr

4) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086

Device : 5917

Subsystem : 7e61028

Revision : 7

Video Memory : 128

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers / Headphones (Realtek Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: 10.0x7

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

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GL_GREEN_BITS: 8

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GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

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GL_SHADING_LANGUAGE_VERSION: 4.50 - Build 22.20.16.4836

GL_STENCIL_BITS: 8

GL_VENDOR: Intel

GL_VERSION: 4.5.0 - Build 22.20.16.4836

GPUDeviceEnabled: false

OGLEnabled: true

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[johnrellis · Accepted solution]

You've been struck by the nasty upgrade bug. LR Classic is only available through subscription, but you have a perpetual license. This usually happens because LR mistakenly upgraded your perpetually licensed LR 6 (or earlier) to LR Classic without requiring you to get a LR Creative Cloud subscription (where you pay monthly). Do you currently have a subscription?

If you currently don't have a subscription, you have two choices:

1. You can uninstall LR Classic and reinstall LR 6.  See here for how to save any work you've done in LR Classic: Lightroom Classic: Presets not working/ perpetual license glitch | Photoshop Family Customer Communi...

2. You can buy a subscription to LR CC.

[ahura]

Damn, that is a pretty dealbreaky bug. Thanks for the info, I'll try out LR 6 and see how that goes.

[alexis24514019p0zk]

hi there, i just recently ran into this problem after updating and cannot figure out what to do! please help

[JohanElzenga]

Do not revive a five years old thread, please. It is very unlikely that this is the same problem, and if it were, then the answer is already given in the thread. Start a new discussion and clearly describe your problem, the versions of Lightroom and your OS and which OS (MacOS or Windows).

I locked this thread.

[ole bjorna74168353]

Well... I have the same problem, but I have a subscription. In develop settings paste and other options are greyed out.

Have LR Classic 9.2 and Mac OS 10.15.2 

Edit:  In some cases, apparantly. Haven't yet figured out which cases  the functionality works for and which not. Will report here if I find out... 🙂

[johnrellis]

"I have the same problem, but I have a subscription. In develop settings paste and other options are greyed out.

Have LR Classic 9.2 and Mac OS 10.15.2"

Even though you've paid for a subscription, it's possible this bug struck you sometime in the past. Let's verify -- please copy/paste the first ten lines from the menuy command Help > System Info.

[Use the reply button under the first post to ensure replies sort properly.]

[Harum5E72]

Lightroom Classic version: 8.4 [ 201908011719-03751b60 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 7 - Ultimate Edition
Version: 6.1.7601
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 3,3 GHz
Built-in memory: 8129,7 MB

[ezucker1]

I have the same problem. Here are the first 10 lines of my System Info:

Lightroom Classic version: 10.0 [ 202010011851-ef6045e0 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19041
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 4.2 GHz
SqLite Version: 3.30.1

[johnrellis]

"Lightroom Classic version: 8.4 [ 201908011719-03751b60 ]
License: Creative Cloud"

You haven't been struck by the licensing bug like the original poster. But you do have a two-year-old version of LR.  Try upgrading to the most recent version by doing Help > Updates. If that doesn't help, try resetting LR's preferences: 
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

[Use the blue reply button under the first post to ensure replies sort properly.]

[ezucker1]

I am running the very latest version of Lightroom Classic, 10.1.1, yet the problem intermittently persists.

-- EVAN