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Can`t open cr3

New Here ,
Apr 23, 2020

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Hello, today I installed the lightroom but I noticed that it does not open cr3 files, they are files from an EOS 250D camera, with the dng the photos stop being so sharp, someone can help me!
Otherwise I will cancel the payment!

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How to, Problem or error, Windows

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Can`t open cr3

New Here ,
Apr 23, 2020

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Hello, today I installed the lightroom but I noticed that it does not open cr3 files, they are files from an EOS 250D camera, with the dng the photos stop being so sharp, someone can help me!
Otherwise I will cancel the payment!

Topics

How to, Problem or error, Windows

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53

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LEGEND ,
Apr 23, 2020

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Please post your system information as lightroom reports it.

 

In lightroom click on Help, then System Info, then Copy. Paste into a reply, include all info from first line down to and including plugin info, please do not include data after plugin info 

 

 

 

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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New Here ,
Apr 24, 2020

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Versão do Lightroom: 3.2.1 [ 20200403-1047-0e59df2 ] (Apr 3 2020)
Versão NGL: 1.14.0.16
Sistema operacional: Windows 10
Versão do sistema operacional: 10.0 [18363]
Arquitetura do aplicativo: x64
Arquitetura do sistema: x64
Modelo do computador: ASUSTeK COMPUTER INC. X510UNR / Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
Contagem de processadores lógicos: 8
Velocidade do processador: 1,9 GHz
Memória interna: 8078,5 MB
Memória real disponível para o Lightroom: 8078,5 MB
Memória real usada pelo Lightroom: 835,8 MB (10,3%)
Memória virtual usada pelo Lightroom: 795,2 MB
Tamanho do cache de memória: 0,0 MB
Versão interna no Camera Raw: 12.2.1 [ 415 ]
Contagem máxima de encadeamentos usados pelo Camera Raw: 5
Otimização do Camera Raw SIMD: SSE2,AVX,AVX2
Memória virtual do Camera Raw: 0MB / 4039MB (0%)
Memória real do Camera Raw: 0MB / 8078MB (0%)
Configuração de DPI do sistema: 120 DPI
Composição da área de trabalho ativada: Sim
Exibições: 1) 1920x1080

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LEGEND ,
Apr 24, 2020

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Wrong Community Page, this is the site for Lightroom Classic, the desktop program that stores photos on hard drive, not the Lightroom that you store photos on the cloud.

 

Please repost at: https://community.adobe.com/t5/lightroom/bd-p/lightroom?page=1&sort=latest_replies&filter=unresolved

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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