Can't preview and read raw(.nef) files

[ivanj22712397]

Hey guys,

Not too sure whats happening but it wont preview or import any of my raw files; shot on a d5600 with 18-140 lens

Cheers in advance

[Just Shoot Me]

How are you trying to get the images from card to computer? A card reader or connecting the camera directly to the computer.

If connecting the camera try a card reader.

If card reader look at the folder you have selected as the place to copy the images to in the Destination section for the proper Read & Write permissions.

[ivanj22712397]

It is being read from a external hard drive. Could this be an issue?

[elie_dinur]

Is your Lightroom 6.8/2015.8 or later?

[ivanj22712397]

I believe not, as this is what comes up:

Lightroom version: CC 2015.7 [ 1090788 ]

[dj_paige · Accepted solution]

You should update your LR, either through the Creative Cloud App, or in Lightroom via Help->Updates

[AxelMatt]

Your camera isn't supported by your version of Lightroom.

Cameras supported by Camera Raw

Install the latest update then it will work.

Axel

[ivanj22712397]

Thanks guys