Cannot create a new lightroom catalog

[Ashley Jacklyn]

I am having a hard time understanding why my lightroom won't let me create a new catalog. Every time I try, the "create" button is grayed out and unavailable to click. I'm sure I did something wrong BUT not sure what are the next steps to fix it. I saw on here years ago that I need to find something about permission but not sure where and how to fix it. 

[AxelMatt]

For the first I would try to reset the Lightroom preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html#Re...

If this doesn't help please check the permission rights:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-basic-troubleshooting-fix-most-issues.html#Tr...

If this doesn't help we need more informations about your environment. 

Which operating system do you use? 

Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

Do you get an error message? If yes, please post the exact message or an screenshot.  

[JohanElzenga]

What usually happens is that you forgot to fill in a name at the top of the dialog. Without having filled in a name, you can't create a catalog.