• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Cannot create the required folder

Community Beginner ,
Apr 27, 2015 Apr 27, 2015

Copy link to clipboard

Copied

I am on a Mac with Yosemite, and I plan to migrate from Aperture (BTW, thanks, Apple!) to something else, and one of the options is LR. So, I downloaded the trial version but when launching it presents a window with a fatal error "Cannot create required folder). I am the sole user on my system, I have administrator privileges, I have tried to create a folder in the exact place where LR can't, and I created it with no error messages.. so, what's wrong? I add a copy of my error screenUntitled.jpg

Views

28.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Apr 27, 2015 Apr 27, 2015

Please follow below steps :

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe.

Right click on Adobe folder and select GetInfo option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it

...

Votes

Translate

Translate
New Here ,
Sep 05, 2015 Sep 05, 2015

Copy link to clipboard

Copied

Thank you so much!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 14, 2015 Sep 14, 2015

Copy link to clipboard

Copied

big thaaaaaaanks!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 11, 2015 Oct 11, 2015

Copy link to clipboard

Copied

I did this and it did NOT work. Adobe really needs to fix this issue!

What else can I do??

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 11, 2015 Oct 11, 2015

Copy link to clipboard

Copied

You can try repairing Disk permissions via Disk Utility.

Or just for checking , Enable Root account once and then login to same and then check .

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2015 Oct 27, 2015

Copy link to clipboard

Copied

I tried everything you instructed but it still doesnt work for me.. when i launch my lightroom application it presents the window with ''cannot create required folder''

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 27, 2015 Oct 27, 2015

Copy link to clipboard

Copied

Did you tried launching from Root user account?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 23, 2016 Jan 23, 2016

Copy link to clipboard

Copied

You are most welcome 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 28, 2015 Oct 28, 2015

Copy link to clipboard

Copied

Ok what worked for me, and I think I read it on a previous page or another thread was just to manually create all the folders.  A thanks to whoever posted it. When it says "cannot create..." you just copy the folder name from the message, go to the directory, click the gear icon and choose "new folder" - create it then re-name the untitled folder the appropriate name.

Yeah it's a little bit of a pain but it goes fast. Here it is in screenshots...and yes you have to type in your PW every time but it goes pretty quick. Once you get into light room and start working it will still do it if it finds a folder that you are missing but just be patient and all will work fine.

Like I said Adobe really needs to fix this though.

Screen Shot 2015-10-28 at 6.36.15 AM.png

Screen Shot 2015-10-28 at 6.36.35 AM.jpg

Screen Shot 2015-10-28 at 6.37.04 AM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 09, 2015 Dec 09, 2015

Copy link to clipboard

Copied

Thank you so much!  I was about to rip my hair out! 

Lifesaver

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 16, 2015 Dec 16, 2015

Copy link to clipboard

Copied

Thank you so much!!! 😃 BIG HELP!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 29, 2016 Jan 29, 2016

Copy link to clipboard

Copied

Good write up!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 21, 2016 Aug 21, 2016

Copy link to clipboard

Copied

THANK YOU!!!! I was ready to cry, but you saved the day!
Great step-by-step instructions.

Thanks again!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2017 Feb 01, 2017

Copy link to clipboard

Copied

Thanks Brucgovn !

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 20, 2017 Feb 20, 2017

Copy link to clipboard

Copied

brilliant,worked for me-thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2017 Nov 04, 2017

Copy link to clipboard

Copied

WOW! I have been stuck with this error for over a year..... thank you SO much.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 24, 2020 Feb 24, 2020

Copy link to clipboard

Copied

Perfect!!!!!!!!

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 26, 2020 Jul 26, 2020

Copy link to clipboard

Copied

Hi. I applied what you said but the problem continues. 

IMG_20200726_120013.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 26, 2020 Jul 26, 2020

Copy link to clipboard

Copied

Make no sense resurrecting this thread which is 5 years old. Please create a new thread describing your present experience with pertinent information.

Your post will not attract much attention in that it has already been marked as answered.Screenshot 2020-05-02 at 9.23.11 AM copy.png 

See the screen capture for info on the forum guidelines.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 26, 2020 Jul 26, 2020

Copy link to clipboard

Copied

As above you need to start your own conversation. TRhere has been many changes to both Windows and OS X since this discussion started and until we know your system setup it is hard for use to help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 17, 2020 Sep 17, 2020

Copy link to clipboard

Copied

Well that's not great. Inherenlty step one makes no sense...

 

1) Right click on Finder icon and  select "Go-To" Folder option.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines