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Is Adobe having serious support issues? I tried to use the call in facility and was hung up on. I am having trouble editing an image in Photoshop when requesting the edit from Lightroom. I have Mac OS Big Sur 11.2 and the latest updates to all creative cloud apps that I subscribe to. Is anyone else having these problems?
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What exactly is the problem?
No, no problem on this end with Big Sur and latest version.
I think you're running 11.1?
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This all happened since updating tp OS Big Sur 11.1 I also updated LR CC Classic and PS to the latest versions. In LR when I try to Edit in PS, PS opens, but no file is transferred to PS.
In desparation, I removed both LR Classic and PS and loaded fresh versions. This did not solve the issue and now when I open LR through bridge only part of the image shows. Right now, I am frustrated and will get back to this later.
BTW, I've been using these products for many many years without any problems until now.
Also, I'd like to note that LR & PS are running very slow since the updates.
This being said, I'm tempted to use my alternative photo editor Capture One.
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I upgrade to Big Sur 11.1 last night. LR 10.1 has crashed several times this morning playing video files and moving folders from one drive to another. I no problem doing these things before the Bog Sur upgrade.
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I'm having issues as well. Cmnd/E just gives me an error tone, and when I go to the photo tab, edit in. . . there are no options available for any program, including Photoshop. So I cant move from LR to PS.
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Sad to say, looks to me like Adobe really blew it this time. I'm hoping that the fix won't mean starting over.
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Same here, Lightroom crashes or completely freezes my Mac (running Big Sur 11.1 since yesterday evening).
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Revert to Lightroom Classic 10.0
https://helpx.adobe.com/download-install/using/install-previous-version.html
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Will try
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It helped. Let's hope this gets corrected in future updates. Thank you!
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Reloading back to classic 10.0 is not what I want to do. I am just plain disappointed in Adobe after all these years. Going back to 10.0 and then later upgrading takes too much of my precious time. I want to spend that time taking pictures and visualizing what my image could look like. I've been working with computers, including software engineering, since the late 1960s. I just don't see any advantage to my spending time going back and forth between app versions. Frankly, my experience tells me that Adobe does not have a very Quality Control department for their software. They should have seen this problem before they released this version. Good luck Adobe, you're going to need it. I just QC has made sure the other Apps are working as advertised. BTW, I reloaded both LR Classic and PS and neither really works properly or are as slow as a dead tortise.