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Cannot open an photo from LR to PS ...Keep gettin disk error

Participant ,
Mar 29, 2020

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After I updated PS to 21.1.1 from 2020 ...When I click on edit photo in PS I keep getting the disj error.   LR...When I click PHOTO....EDIT IN.....It shows edit in Adobe Photoshop 2020...not 21.1.1  I work on a MAC.  How to fix this..Thanks.  Jean

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Cannot open an photo from LR to PS ...Keep gettin disk error

Participant ,
Mar 29, 2020

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After I updated PS to 21.1.1 from 2020 ...When I click on edit photo in PS I keep getting the disj error.   LR...When I click PHOTO....EDIT IN.....It shows edit in Adobe Photoshop 2020...not 21.1.1  I work on a MAC.  How to fix this..Thanks.  Jean

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Mar 29, 2020 0
LEGEND ,
Mar 29, 2020

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What disk error do you get? Please quote the exact unedited word-for-word error message.

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Mar 29, 2020 0
Participant ,
Mar 29, 2020

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Could not open

"jthomas-20090417-7850.jpeg" because of disk error

 

 

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Mar 29, 2020 0
Adobe Community Professional ,
Mar 29, 2020

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Go to the Help menu in PS and select About PS. PS 2020 is at version 21.1.1. The Name of the current version of PS is Photoshop 2020.

 

PS 2020 started with version 21.0 ands is now up to 21.1.1

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Mar 29, 2020 0
Participant ,
Mar 29, 2020

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It shows PS version 21.1.1

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Mar 29, 2020 0
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LEGEND ,
Mar 29, 2020

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So MACOS, is that perhaps Catalina?

 

Outside if Lightroom Classic, in the MACOS, bring up System Preferences, select Security and Privacy, select the Privacy tab, scroll down to Files and Folders. For both Lightroom Classic, and for Photoshop, make sure all displayed boxes (drives) are checked (approved).

 

61B28E16-CB93-47FC-84B8-BADB230C79DB.png

Also, assuming you store photos in the MACOS stsndard folder Photos, scroll up to Photos and make sur the app(s) are approved to access Photos.

 

https://nektony.com/duplicate-finder-free/folders-permission

 

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Mar 29, 2020 0