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Hi, I'm installing my new pc with the last version of lightroom classic original license.
I copied all the folders from my old pc with the catalog and all files, preview ecc.
When I try to open it obviously It ask me to convert the catalog for the new version; but when It did it appear an error and tell me to close Lighroom to retry and fix the problem on the new load of the of lightroom.
After that, I tryed but appears another error and told me that the catalog is corrupt and cannot be open. I'm not able also to contact adobe suppor anyway, is impossible from italian site!
Anyone had the same problem and solved it? thanks!
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Hi, I'm installing my new pc with the last version of lightroom classic original license.
Please give us the version NUMBER of your Lightroom Classic; and the version NUMBER of your operating system.
I assume the catalog worked properly on the old computer, what version NUMBER of Lightroom Classic is on the old computer?
Can you try transferring the catalog file to the new computer again, if possible using different hardware? Does that solve the problem?
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Release 10.2 of lightroom, and windows 10 64bit, yes the catalog worked well, but I didn't remember the exact version, It vas created maybe 2 years ago.
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Repeating:
Can you try transferring the catalog file to the new computer again, if possible using different hardware? Does that solve the problem?
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It doesn't I tryied
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I think it was Lightroom 7
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Do you have a recent backup of this catalog file you can try?
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Do you have backups?
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I am not sure I understood if you tried transferring the catalog file to the new computer again?
Did you move the folders through exporer or the finder?
How did you transfer these folders?
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Another idea as was asked above, if you have a back up copy on another drive, have you tried copying that back up copy to see if it opens?