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Canon r6

New Here ,
Sep 11, 2020

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Hi! I recently bought the Canon R6 mirrorless body. I have the most up to date version of Lightroom 9.4, however when I insert my card to upload the cr3 files, they aren’t coming up at all. I read the new version of Lightroom was meant to be compatible with the r6. Any idea why this might be happening?

 

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Canon r6

New Here ,
Sep 11, 2020

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Hi! I recently bought the Canon R6 mirrorless body. I have the most up to date version of Lightroom 9.4, however when I insert my card to upload the cr3 files, they aren’t coming up at all. I read the new version of Lightroom was meant to be compatible with the r6. Any idea why this might be happening?

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

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Problem or error

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Adobe Community Professional ,
Sep 12, 2020

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Mac or Windows? Which version of the OS?

Using a card reader or directly connecting the camera?
Are you getting any error messages? If yes, what are the exact wording?

Can you show us a screen capture of your Import dialog?

 

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