Cant eject external hard drive because Adobe runs after exiting

New Here ,
Sep 17, 2018 Sep 17, 2018

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Is anyone else having this issue? After I exit LR, I can't safely eject my hard drive unless I completely shut down my laptop. It's so frustrating that I hesitate to launch LR when I know I am working on other things that I don't want to shut down. Come on, Adobe, don't make me go back to my stand alone LR 5.

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Adobe Employee ,
Oct 09, 2018 Oct 09, 2018

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Hi debw45459223,

We're sorry that you're facing problems ejecting your external hard drive safely after you close Lightroom. Could you please let us know the exact version of Lightroom you're using?

Does Lightroom still run in the background after you close it? (check in the Activity monitor or Task manager to check this)

Thanks,

Akash

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New Here ,
Sep 17, 2019 Sep 17, 2019

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I think this happens on all/other Adobe products too, notably Photoshop but probably Bridge, Premiere, After Effects and InDesign as well. These are the apps I'm using, and every time I work on Adobe software with files from an external hard drive, I can't eject the drive safely.

I noticed similar problems when controlling a screen from a server and saving images/videos directly to the server from my laptop. The controller on the server would freeze, and the whole server would need to be rebooted.

Everytime there has been a link of some sort between an Adobe software on my computer and an external server/drive (everytime I've saved an Adobe file to an external server/drive), there have been problems. Either I've had to reboot the server, force eject the drive, or reboot the computer. 

 

Thanks for all the help. 

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New Here ,
Jun 30, 2020 Jun 30, 2020

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Yep and it's now July 2020 and still happening with several of the updated apps. C'mon, Adobe

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New Here ,
Jul 03, 2020 Jul 03, 2020

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Same. 

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New Here ,
Jul 03, 2020 Jul 03, 2020

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I have the same problem with Illustrator, Photoshop even Acrobat DC.

 

The Fix (ish):
If you go into task manager and shut down all of the background Adobe apps including the creative cloud apps (e.g. CCXProcess, etc.), you will be able to eject your external hard drive.

 

This will keep you from having to shut down you computer. Still, I am paying adobe way too much money to have this irritating problem. This needs to be fixed for real. 

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Community Beginner ,
Mar 22, 2021 Mar 22, 2021

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This is still an issue in March 2021.  I just upgraded to Windows 10 -- same problem as on Win 7.

Using Premiere Pro, any time I work on a project/footage on my Western Digital external hard drive, I have to reboot before I can eject.  I tried 'Sleepless In Seattle's suggestion of shutting down any Adobe or CC tasks, but that doesn't seem to work.  Starting to feel like amateur hour, Adobe, after all this time.  Had this problem for about 4 years now, through numerous versions of Premiere Pro and Creative Cloud.

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New Here ,
Mar 23, 2021 Mar 23, 2021

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@KevinB944 did you ever find a solve?  I'm using Premiere on a Mac and experiencing the same exact thing. Very frustrating. 

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