Cant open lightroom classic 2021 but 2019 OK

New Here ,
Nov 04, 2020 Nov 04, 2020

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It saids "Accident occurred while opening catalog - Cant open catalog because of accident"(not sure its exact description in english), but I thought its the problem of the lightroom catalog.lract file.

I asked Adobe guys and do as they said, but its not working(reset preferences/delete .lrcat.lock file/reinstall LR). And befor I install a LR2019, the pictures/Lightoom file even doesn't exist.

 

Anyway I cant solve it. So...... may it be a chance its the problem of my system?

I am using macOS 10.15.7(normal PC hack macOS),and btw my PS2021 and BR2021 is working fine, if it has referance value.

 

Or I heard of different GPU may cause compatibility problem that cause LR cant open? Is it like this? 

and my GPU: 5700XT(Redeon Pro w5700X 8G in macOS)

 

Anybody knows how to solve this? Or just tell me its the GPU problem, its unsolevable unless I change one.

Its driving me crazy😭

TOPICS
Bug, Download and install, How to, Mac, Problem or error

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Adobe Community Professional ,
Nov 04, 2020 Nov 04, 2020

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Can you post a screenshot of this issue if you can recreate it?

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New Here ,
Nov 04, 2020 Nov 04, 2020

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unnamed.png

sure but its in chinese,"Accident occurred while opening catalog".And the three buttons are "retry" "quit" and "select other catalog".

i press retry it keep showing this window

quit, it quit

press select other catalog goes to 

unnamed-1.png

4buttons

1.select other catalog(which i dont have another one.)

2.create now catalog(and it cant create one 😂)

3.quit

4.open(press it and back to pic1"Accident occurred while opening catalog")

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