Catalog upgrade issues from Lightroom 6 to Lightroom CC

[mnstorytelrsteve]

I have Lightroom CC (I think; its the desktop stand-alone version). A dialogue box popped up the last time I used Lightroom and more or less forced me to do a "catalog upgrade." Now I have no access to my catalog, cannot import, and when I edit an image I'm not able to export it. All of these issues are caused by a screwed up catalog, and I have no idea of how to fix it. I will pay to have someone work with me, but I'll never solve my problem reading hundreds of forum notes.

I'm using Lightroom 6 on a desktop with Windows 10.

Message was edited by: Akash Sharma

[Akash Sharma]

Hi Mnstorytelrsteve,

Sorry that you're getting an error message sating you need to upgrade your catalog and now you cannot access your catalog. Let us help make this right.

Could you please recover your correct catalog back following the steps mentioned in this article How to create and manage catalogs in Photoshop Lightroom Classic  and let us know if that helps?

Thanks,

Akash

[mnstorytelrsteve]

You underestimate the level of my confusion. I tried to follow the instructions you linked for me. I got nowhere.

[mnstorytelrsteve]

I don't even understand the title you have put on my plea for help. Is my problem really about upgrading from Lightroom Classic to Lightroom CC? I didn't think so. I just wanted to use Lightroom as I have been for many years. I was told I had to upgrade. The upgrade threw my catalog into total chaos. Now Lightroom is not functional for me at all.

[GoldingD]

1 of 2

First up, please verify your exact version of Lightroom. And provide some additional info about your rig. Accomplish this as follows:

In LR click on Help, click on System Information, click on Copy. Paste that into a reply.

[mnstorytelrsteve]

Lightroom version: 6.10

License: Perpetual

Operating system: Windows 10

Version: 10.0

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 2.4 GHz

Built-in memory: 4029.2 MB

Real memory available to Lightroom: 4029.2 MB

Real memory used by Lightroom: 315.7 MB (7.8%)

Virtual memory used by Lightroom: 254.2 MB

GDI objects count: 712

USER objects count: 1766

Process handles count: 2267

Memory cache size: 0.0MB / 751.3MB (0.0%)

Maximum thread count used by Camera Raw: 4

Camera Raw SIMD optimization: SSE2

Camera Raw virtual memory: 0MB / 2014MB (0%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1600x1200

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No,

External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

Check OpenGL support: Failed

Vendor:

Version:

Renderer:

LanguageVersion:

Application folder: C:\Program Files\Adobe\Adobe Lightroom

Library Path: C:\Users\Steve Grooms2\Pictures\Adobe\Lightroom Catalog.lrcat

Settings Folder: C:\Users\Steve Grooms2\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) Canon Tether Plugin

2) Export to Photomatix Pro

3) Facebook

4) Flickr

5) Leica Tether Plugin

6) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086

    Device : 2e32

    Subsystem : 22781019

    Revision : 3

    Video Memory : 64

Adapter #2: Vendor : 1414

    Device : 8c

    Subsystem : 0

    Revision : 0

    Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (High Definition Audio Device)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: LR5x8

Direct2DEnabled: true

Direct2DPresent: true

GPUDeviceEnabled: false

OGLEnabled: false

My catalog includes images shot with Olympus 500 Olympus 510 Panasonic

LX 3, Olympus XZ1, Olympus XZ2, Olympus EMD 10 . . . and possibly other

cameras.

[GoldingD]

Ok, so version clear, from that I see no reason why your catalog was updated. It is not like you upgraded to v8.3

Well, that is related to one of my other inquires, the one about Adobe Creative Cloud Desktop App. As if installed, would show a possible newer version. But unless you paid Adobe, then you would not have Lightroom Classic v8.3 installed.

Had you ungraded, the yes, a catalog update would occur

Edit/Followup

ah, “I do not” as in you do not have Adobe Creative Cloud Desktop App.

[GoldingD]

Not related to your issue. But on your GPU, OpenGL failed. You need to force use of DirectX instead of OpenGL.

See this Solution 3 in:

Adobe Lightroom GPU Troubleshooting and FAQ

[GoldingD]

Lightroom v6.3, not the last, you should attempt to update to the last version, v6.14

6.1, 6..2. 6.3..etc....6.14

Link (unless Adobe broke it):

Download legacy versions of Creative Cloud apps

Note, it is titled Lightroom 6, but in the end it is 6.14

[GoldingD]

Operating system: Windows 10

Version: 10.0

Odd, usually more info is displayed on that item, typically shows build. have you been keeping your OS up to date?

[GoldingD]

Displays: 1) 1600x1200

No reason to allow LR to use Graphics Processor (if you have)

https://www.lightroomqueen.com/lightroom-performance-debunking-myths/

[GoldingD]

2 of 2

What is your camera make/model

[GoldingD]

Bonus inquiry

Do you have installed a copy of Adobe Creative Cloud Desktop App? Not required for v6

Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

[mnstorytelrsteve]

I do not.

[GoldingD]

Not at a PC, and stuck in a waiting room, so bare with me, some of this could be confused.

Just to check, on your PC, and I forget the steps, but in the system info whatever it is called. Look at your installed applications, look to see that only one Lightroom is installed.

[GoldingD]

And the camera that you are having import issues with? Make / model

[dj_paige]

Now I have no access to my catalog, cannot import, and when I edit an image I'm not able to export it.

Please tell us EXACTLY and in great detail what happens. If there are error messages, please quote the exact complete unedited word-for-word verbatim error message.

Saying you can't do this and you can't do that is not enough information for us to determine what to do.

[mnstorytelrsteve]

I thought I had described my problem. I'll try again, but I fear I can't

use terms with the precision you require.

In the Library module, I used to see catalog files, organized by year,

that I could call up and edit. I no longer see any subvision in those

files. Under Catalog I see "All Photographs   1559." I can't access

them. I have no synched photographs. I have 3 Quick Collections. I have

1 Previous Import. I have 1 Temporary Collection. Virtually all of my

photographs seem to be lumped in one huge file that I cannot access

because they are all greyed out.

Error messages are not an issue.

[GoldingD]

mnstorytelrsteve  wrote

I thought I had described my problem. I'll try again, but I fear I can't

use terms with the precision you require.

In the Library module, I used to see catalog files, organized by year,

that I could call up and edit. I no longer see any subvision in those

files. Under Catalog I see "All Photographs   1559." I can't access

them. I have no synched photographs. I have 3 Quick Collections. I have

1 Previous Import. I have 1 Temporary Collection. Virtually all of my

photographs seem to be lumped in one huge file that I cannot access

because they are all greyed out.

Error messages are not an issue.

Oh, well that is not what I read in on your initial post. Sounded like when you launched Lightroom it told you that it had to update your catalog. Such an action occurs as a result of an upgrade, as in going from v5 to v6.

Most of my inquiries are now suspect, helpful perhaps, and some things noted.

I see some other inquiries coming

[GoldingD]

mnstorytelrsteve  wrote

.Virtually all of my

photographs seem to be lumped in one huge file that I cannot access

because they are all greyed out.

So, in Prefences, Performance, is that option Use Graphics Processor checked? Uncheck it.

hmm, that would better apply if they were all grayed out. But check on that.

[mnstorytelrsteve]

I'm sorry. Where is Preferences? I've not been able to find it.

[dj_paige]

mnstorytelrsteve  wrote

I thought I had described my problem. I'll try again, but I fear I can't

use terms with the precision you require.

In the Library module, I used to see catalog files, organized by year,

that I could call up and edit. I no longer see any subvision in those

files. Under Catalog I see "All Photographs   1559." I can't access

them. I have no synched photographs. I have 3 Quick Collections. I have

1 Previous Import. I have 1 Temporary Collection. Virtually all of my

photographs seem to be lumped in one huge file that I cannot access

because they are all greyed out.

Error messages are not an issue.

It seems as if you have opened the wrong catalog file.

Please use the Lightroom menu command File->Open Recent and try opening each catalog file shown there. If you find the catalog file with the photos and collections etc. that you want, you are done.

If that doesn't work, use your operating system's search feature to search all hard drives for files whose name ends with .LRCAT and then double-click on each one found to open it in Lightroom, so you can see if it shows the photos and collections ​etc​. that you are looking for.

[GoldingD]

Also, in the folder that your catalog is in. Where your “.lrcat” file is located, what files exist, the ones ending with .lrcat

a screenshot hot would be helpful

[GoldingD]

So, new inquiries

In your Library module, in the Folders panel, just how complex.

Can you share with us a screenshot of your folders panel

[GoldingD]

Is your Folders Panel, perhaps turned off? Missing?

https://m.youtube.com/watch?v=s5ROlNF3MWk