• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

chat

Community Beginner ,
May 13, 2017 May 13, 2017

Copy link to clipboard

Copied

How the hell do you get to speak to someone at Adobe

Views

961

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , May 13, 2017 May 13, 2017

Telephone support is only available on a very limited basis. However, live chat using your computer is more readily available and can be accessed by following this link:

contact-bumper

Votes

Translate

Translate
LEGEND ,
May 13, 2017 May 13, 2017

Copy link to clipboard

Copied

Telephone support is only available on a very limited basis. However, live chat using your computer is more readily available and can be accessed by following this link:

contact-bumper

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 08, 2017 Oct 08, 2017

Copy link to clipboard

Copied

Your answer is COMPLETELY INACCURATE.  Selecting your link simply takes the visitor through the same cycle that GOES NOWHERE in searching for help.  Adobe simply does NOT PROVIDE help ... just a continuing cycle of screens, that lead nowhere.  There is not a "chat" icon anywhere, no pop-up options, and no telephone support links.  Suggesting that there is such a possibility simply misleads users.

Gary @ gary@garycdavis.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
People's Champ ,
Oct 08, 2017 Oct 08, 2017

Copy link to clipboard

Copied

Does this work?

Reach us by phone

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

Well i waited 20 minutes on hold. ill have to try again when i have a few hours to listen to thier music....  I did find the phone number though with no issues.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

need to cancell free trial, cannot access through your hhps:

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

Log into your account at account.adobe.com, click on "View Plan Details", then click on "Cancel plan"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

A site link for the advice from @dj_paige 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

what the date

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 04, 2021 May 04, 2021

Copy link to clipboard

Copied

This is the most recent advice from Adobe Staff regarding "Chat"-

 

Please begin a secure chat session at-
https://helpx.adobe.com/contact.html?rghtup=autoOpen.

If the chat window fails to open, or is non-responsive, use a different device, a different computer, smartphone, or tablet to begin the interaction.
While it may be simpler to contact Adobe via telephone, there are several advantages to beginning a secure chat session. One of the  greatest is their support technicians' ability to take direct action to resolve a computer problem. If you have an account-related question, that  information will already be on the screen when you speak to someone via a chat interaction.

It can be tempting to try to get to a person as soon as possible. Still, the automated system can understand many common questions and  provide a personalized solution. If it is unable to do so, then the information about your concern is passed on to a person.

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 30, 2021 Aug 30, 2021

Copy link to clipboard

Copied

hi

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 30, 2021 Aug 30, 2021

Copy link to clipboard

Copied

LATEST

What's your question or issue?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines