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Hello, I reciently got a BenQ SW270C monitor and I use the Palette Master Element to calibrate the monitor with an i1 display pro. Now in Lightroom Classic the color of my images look very different between the library and the display. The images in develop look much darker and are very saturated. It is so drastially dirrent that I cannot use Lightroom to judge color.
I'm using a mac OSCatalina 10.15.1
Please tell me what I can to do fix the problem.
thank you.
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This just solved my days of problem solving, thanks so much! Adter updating to Catalina while in Lightroom develop mode I had my external Dell UP2516D monitor flicking between colours over saturated and washed out depending on whrre the cursor was on the screen. Was doing my head in. Fixed now. Thanks!
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Hi Jill,
Sorry to hear about the color difference, could you try changing the screen color profile to sRGB IEC61966-2.1: https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/
Let us know if it helps.
Regards,
Sahil
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Changing the profile to sRGB IEC61966-2.1: fixed the color difference. But I would certinaly like to use the monitor to the fullest. I should be able to have a profiles set up to to simulate various viewing conditions. For instance one to simulate my lab for prints and one for on line viewing.
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Sounds like . . .
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Tony,
Many thanks for this. I got a BENQ SW270C in March and use a SpyderX. Had a little trouble getting profile set up - initially the BENQ software would run very very slowly but I did get a consistent calibration. Then about a week ago my Macbook barfed (rebooted spontaneously) and while the Library view was consistent with Mac Preview, my other monitor and prints the view in Develop was extremely saturated. I tried recalibrating multiple times but could not eliminate the issue. Un-checking 'Use Graphics Processor' instantly fixed the issue. It begs the question what changed but for now I can edit again!
To answer Conrad's question below so far in my limited experience the BENQ Palette Master Element Software has always set the monitor to the correct hardware profile after recalibration.
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This just solved my days of problem solving, thanks so much! Adter updating to Catalina while in Lightroom develop mode I had my external Dell UP2516D monitor flicking between colours over saturated and washed out depending on whrre the cursor was on the screen. Was doing my head in. Fixed now. Thanks!
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But if its not that, here is some further information posted previously:
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The difference betwen Develop and Library should not be dramatic. It should be as close as possible despite the fact that they display using different methods.
(Note to other replies: This display supports hardware calibration, not just the far more common profiling-only. I have used other displays of this type, but not a BenQ.)
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The BenQ software is known to be buggy, there is a long list of threads concerning this, both here and in the Photoshop forum.
The issue is either that it doesn't load the profile correctly into the operating system, or that the profile isn't written correctly according to icc spec. Not sure which.
In any case, a difference between the two modules means that the color management chain is breaking in one of them. That's usually a faulty profile, but it could also be that the GPU isn't performing the conversion correctly - somewhere in the interface between a marginal profile and a marginal video driver. Sometimes disabling GPU can bring the process on track, so try that.
A break in the color management chain means that the conversion from the source data into the monitor profile fails. To work correctly, the monitor profile has to be an accurate description of the monitor's current and actual response. And the application (Lightroom) needs to perform this conversion correctly, remapping from one profile to the other. As long as this process runs as it should, everything has to display correctly, by definition, and thus identically.
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I changed my moniro profile to sRGB IEC61966-2.1 as suggested in the first thread and prefive looks good.
However I do want to use the features of BenQ and have profiles to simulate my lab's prints and also on line proofing. Do you have some suggestions how to maintaing a good color managemtn chain without breaks?
How do I disable the GPU?
thanks,
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So that confirms it's a monitor profile issue. The BenQ software is doing something wrong. It's been going on for a long time too, and it's strange that this hasn't been fixed long ago. Can you check for updates?
You turn off the GPU in Preferences > Performance.