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Processing images for my Xiaomi Mi Note 10 is a mess.
It is not possible to use the color temperature slider to get useable results.
It gets not warmer or colder but gets a purple or green tint.
If there is a grey spot in the image I can use the color picker for white balancing, but this is not always the case.
I am using Lightroom Classic 9.14.
Luminar and other RAW processors (e.g. RawTherapee, Cyberlink PhotoDirector) do not show this issue.
If I use GCam (Google Camera port) DNGs from the same phone I have no issues.
Sample DNG:
https://drive.google.com/file/d/1bITLcxi30mxX9PoDZz2ShsODNTb54pXR/view?usp=sharing
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Looks like a bug. The white balance values in this file are extreme which is probably due to a bad built-in profile in the dng. Post it at https://feedback.photoshop.com. Here we are just other users and can't help fix bugs.
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I do not see that device in:
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
Is it treated as Google device? what one?
Are these RAW photos?
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Hi David,
as far as I unserstand a DNG file is a standard and all of them should be supported by the Adobe RAW Converter/Processor. The images are opened correctly and processed correctly, except the color temperature correction.
All other RAW processors I have tested (RawTherapee, Cyberlink PhotoDirector, Snapseed) have been able to process images form the Xiaomi Mi Note 10 without any issues. Only Lightroom has a problem when using the color temperature slider.
The link to the DNG is a native RAW/DNG from the stock app from the phone.
As I mentioned I also use GCam on this device and the generated RAW/DNGs from this app do not have this issue.
Best regards, Michael
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I've just bought a Xiaomi Mi 10 and I thought my phone was defective or something. I've also tried as you've mentioned in another reply other software apps (Snapseed) and indeed it's working properly.