Creative Cloud disconnect when launcing Lightroom Classic

New Here ,
Dec 07, 2020 Dec 07, 2020

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I ran into some issues with lightroom classic today. Everything was working fine before.

After starting my computer, I login into Creative Cloud and Launch Lightroom Classic. When Lightroom opens, it ask me to login again. I type my email and my password, it connects and suddenly Lightroom closes without warning and I get disconnected from the Creative Cloud app. If I try to reconnect, it's always the same, it's like a loop. I tried to unistall, restart the pc, all the commun thing we do when we have issues with a software, but nothing works. I can't use Lightroom anymore. Photoshop and the other version of Lightroom works just fine. Only Lightroom Classic doesn't work.

I don't know what can cause this, this is why I ask the community.

 

English is my second language, so sorry if I did some mystakes. 

TOPICS
Bug, Crash or freeze, Problem or error, Windows

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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I suggest you Post the video you have attached to a place like UTube and then make it public ands post a link to it in a New Reply.

No one wants to or will download your video file so no one will be looking at it until you post it on a video hosting site like UTube.

 

But in the end this is a problem with your computer and the install of the Adobe software. Something is corrupted.

It could also be whatever Anti Virus or Internet Security program/s you are using.

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New Here ,
Dec 07, 2020 Dec 07, 2020

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I seem to be getting the same problem. Only started in last couple days.

Keeps asking me to log into Creative cloud. Then once in Lightroom quickly threws me out.

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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2. Bring up your copy of Adobe Creative Cloud Desktop App. Sign out, then sign in. Watch for errors, watch for notices. If any, see:

https://helpx.adobe.com/download-install/kb/troubleshoot-creative-cloud-activation-errors.html

 

 

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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P.S. never sign out of the Adobe Creative Cloud Desktop App. Doing so deactivates the applications like LrC.

 

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LEGEND ,
Dec 07, 2020 Dec 07, 2020

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New Here ,
Dec 08, 2020 Dec 08, 2020

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It might help. I seem to have solved part of the problem. Since Lightroom is the more important to me I have 

closed Creative Cloud and just logged into Lightroom. Once today. Have opened and closed a few times and it is working.

Not wooried about Creative Cloud for the time being. Because I am an older version all Creative Clod is good for is telling me about the programms I can't upgrade,so I will wait till 2021

Rob

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