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Creative Cloud Keeps Downloading an Old presetshopworkflowtools.zip File

New Here ,
Apr 05, 2020

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Creative Cloud keeps downloading an old presetshopworkflowtools.zip file even though I have updated the preset to the latest version in Lightroom Classic.  I would like to stop this happening if anyone can assist.  Thanks. 

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Mac, Presets or profiles, Problem or error

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Creative Cloud Keeps Downloading an Old presetshopworkflowtools.zip File

New Here ,
Apr 05, 2020

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Creative Cloud keeps downloading an old presetshopworkflowtools.zip file even though I have updated the preset to the latest version in Lightroom Classic.  I would like to stop this happening if anyone can assist.  Thanks. 

TOPICS
Mac, Presets or profiles, Problem or error

Views

46

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Apr 05, 2020 0
Adobe Employee ,
Apr 05, 2020

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Hi there,

 

Sorry that the Creative Cloud desktop app keeps downloading a previous version of the presetshopworkflowtools.zip preset. 

 

Please note that Creative Cloud desktop app will only download the synced data from your computer not from the Lightroom app. You need to replace the same setup of presetshopworkflowtools.zip preset on the Creative Cloud storage as well. See this article to know how you can aceess the synced data on Creative Cloud: https://helpx.adobe.com/creative-cloud/help/sync-creative-cloud-files.html

 

Thanks,

Akash

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