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Custom order of photos in folders has been corrupted

New Here ,
Jul 30, 2020

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I have just noticed that my folders -- all of which I arrange into Custom Order -- no longer have their photos in the custom orders that I left them in. They are not totally scrambled, but maybe 10% to 20% of the photos are in the wrong places. I think this affects all of my folders (20 years worth of images). I am not sure when this happened – presumably during a recent update. Collections on the other hand seem to still have their photos in the correct order.

 

Have other people noticed this? 

 

This is on Mac.

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Correct answer by johnrellis | Most Valuable Participant

There's a long-standing bug where LR will start losing the custom order of collections or folders where you've made a large number of changes to the custom order. The bug strikes after you've made a certain number of changes to a collection or folder, and other collections or folders aren't affected.  Please review the bug report:

https://feedback.photoshop.com/photoshop_family/topics/lightroom-major-bug-with-custom-sort-order

 

Please add your constructive opinion and details of your issue to the bug report, and be sure to click Me Too and Follow in the upper-right corner. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes. (Safari users, uncheck the option Safari > Preferences > Privacy > Prevent Cross-Site Tracking or use Chrome or Firefox.)

 

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Custom order of photos in folders has been corrupted

New Here ,
Jul 30, 2020

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I have just noticed that my folders -- all of which I arrange into Custom Order -- no longer have their photos in the custom orders that I left them in. They are not totally scrambled, but maybe 10% to 20% of the photos are in the wrong places. I think this affects all of my folders (20 years worth of images). I am not sure when this happened – presumably during a recent update. Collections on the other hand seem to still have their photos in the correct order.

 

Have other people noticed this? 

 

This is on Mac.

Most Valuable Participant
Correct answer by johnrellis | Most Valuable Participant

There's a long-standing bug where LR will start losing the custom order of collections or folders where you've made a large number of changes to the custom order. The bug strikes after you've made a certain number of changes to a collection or folder, and other collections or folders aren't affected.  Please review the bug report:

https://feedback.photoshop.com/photoshop_family/topics/lightroom-major-bug-with-custom-sort-order

 

Please add your constructive opinion and details of your issue to the bug report, and be sure to click Me Too and Follow in the upper-right corner. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes. (Safari users, uncheck the option Safari > Preferences > Privacy > Prevent Cross-Site Tracking or use Chrome or Firefox.)

 

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Adobe Community Professional ,
Jul 31, 2020

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Are you talking about folders or photos? Folders cannot be in a custom order. They are always in alphabetical order.

-- Johan W. Elzenga, http://www.johanfoto.com

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Adobe Community Professional ,
Jul 31, 2020

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You are not talking about Folders. Folder in LrC are always displayed in Alphabetical order.

 

So what are you asking about? It is not the custom order of FOLDERS.

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New Here ,
Jul 31, 2020

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I am talking about the order of the photos in the folders, not the order of the folders, which of course is alphabetical.

 

I have just edited my original post to make this more clear.

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Adobe Community Professional ,
Jul 31, 2020

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Thanks.

You would be better off using a Numbered File Name structure by adding something like 01, 02 and so on, to the front of the file name to keep them ion the order you want.

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LEGEND ,
Jul 31, 2020

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deleated, my bad.

 

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Most Valuable Participant ,
Aug 03, 2020

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There's a long-standing bug where LR will start losing the custom order of collections or folders where you've made a large number of changes to the custom order. The bug strikes after you've made a certain number of changes to a collection or folder, and other collections or folders aren't affected.  Please review the bug report:

https://feedback.photoshop.com/photoshop_family/topics/lightroom-major-bug-with-custom-sort-order

 

Please add your constructive opinion and details of your issue to the bug report, and be sure to click Me Too and Follow in the upper-right corner. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes. (Safari users, uncheck the option Safari > Preferences > Privacy > Prevent Cross-Site Tracking or use Chrome or Firefox.)

 

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