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Camera is plugged in and on but when I go to the Import screen LightRoom doesn't see the camera. Can't import pics without seeing it!
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As a work-around: Can you copy the files from the SD card to your computer by using a Card Reader or an SD slot (in a laptop)?
You may have a faulty USB cable or problems with the USB plugs & sockets.
A Card Reader has always been sugested as a more reliable method of importing files to the computer.
And your LrC version number is...?
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What exact version of lightroom, need the version number