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Dell XPS 15 9570 lightroom got slow

New Here ,
Nov 09, 2019

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Hi All,

 

Lightroom Classic CC got very slow on my Dell XPS 15 with Win 10.

I tried every performance boost possible nothing worked.

CPU and GPU are not fully used, it seems like Lightroom is restricted to not use all the available resources of my pc.

Does anyone have a similar problem?

 

Thanks

Kind Regards

Kevin

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Bug, Download and install, Performance, Problem or error, Windows

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Dell XPS 15 9570 lightroom got slow

New Here ,
Nov 09, 2019

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Hi All,

 

Lightroom Classic CC got very slow on my Dell XPS 15 with Win 10.

I tried every performance boost possible nothing worked.

CPU and GPU are not fully used, it seems like Lightroom is restricted to not use all the available resources of my pc.

Does anyone have a similar problem?

 

Thanks

Kind Regards

Kevin

Topics

Bug, Download and install, Performance, Problem or error, Windows

Views

896

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Adobe Community Professional ,
Nov 09, 2019

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What version number are you using?

How much RAM?

When did you notice the slowdown?

Have you tried disabling the GPU?

Have you tried resetting your preferences?

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LEGEND ,
Nov 09, 2019

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Please share your sys info as lightroom reports it. Various bits of info can lead to tips and can lead to advise 

 

In LRC click on Help, then System Info, then Copy. Paste into a reply. Interested in everything from first line down to just past plug-ins. Not at all interested in what follows plugins.

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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LEGEND ,
Nov 09, 2019

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While you get around to sharing that sys info, a few items to look at.

 

As you are running WIN OS, look at the following link, read the entire thing, but especially look at tip 8, power settings (CPU)

 

https://au.pcmag.com/windows-10-1/5180/11-tips-to-speed-up-windows-10

 

Note that some of these changes can get reset to defaults during OS updates.

 

PLEASE USE THE REPLY FROM THE TOP POST WHEN REPLYING TO POSTS.
Helps to show posts in date/time order, improves visibility (as not hidden in a reply to a reply), and is easier to use

 

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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LEGEND ,
Nov 09, 2019

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And a few more for WIN OS:

 

https://www.cnet.com/how-to/10-things-to-disable-in-windows-10/

 

https://www.computerworld.com/article/3029168/windows-10-quick-tips-13-ways-to-speed-up-your-pc.html

 

https://windows101tricks.com/windows-10-running-slow-after-update/

 

https://www.techradar.com/how-to/windows-10-may-2019-update-problems-how-to-fix-them

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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New Here ,
Nov 09, 2019

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Thanks for the fast reply!

 

You can find the information about LR and my system bellow.

I tried installing older LR version, did not help.

Yes, I did, disabling the GPU made it worse.

Resetting Preferences did not help.

 

My laptop does not have a performance problem, other CPU and GPU heavy application work.

CPU goes up to around 50% to 70% (not fully used).

It is worst using the Brushes.

I had no problems like that before upgrading some Windows features (no heavy updates).

Windows 10 pro build 1903 is installed.

Delete Updates and reinstall OS did not help either.

 

Lightroom somehow does not use all the resources available, is there a way to change that?

 

Kind Regards

 

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New Here ,
Nov 09, 2019

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Lightroom Classic version: 9.0
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.18362
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2,2 GHz
Built-in memory: 16101,2 MB
Real memory available to Lightroom: 16101,2 MB
Real memory used by Lightroom: 1214,9 MB (7,5%)
Virtual memory used by Lightroom: 1314,8 MB
GDI objects count: 714
USER objects count: 2362
Process handles count: 2229
Memory cache size: 369,8MB
Internal Camera Raw version: 12.0 [ 321 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 143MB / 8050MB (1%)
Camera Raw real memory: 144MB / 16101MB (0%)
System DPI setting: 240 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160, 2) 1920x1080
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti with Max-Q Design (26.21.14.4112)



Application folder: C:\Prog\Adobe\Adobe Lightroom Classic
Library Path: D:\Photography\Lightroom\Lightroom Catalog-2.lrcat
Settings Folder: C:\Users\Kevin\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

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