Develop module is disabled.What do I do?

[татьянам90961557]

Hello. I have a problem. I can't work in Lightroom. I go into the program and I am - the Develop module is disabled. Generally I'm a loser in this((((( please Help me!!!!

[F. McLion]

Do you have a subscription?

Try to sign off and and back in: Sign in and sign out to activate or deactivate Creative Cloud apps

What is your exact version of LR?

[татьянам90961557]

I have the latest version. What is the subscription?

[F. McLion]

Please state the exact version - you can find it in the Help menu.

Also, please state your operating system.

Subscription: you pay monthly or for a full year.

Non-subscription: you pay one-time to own the software (perpetual)

[татьянам90961557]

I have a subscription to the monthly payment. Program version 2015.8 windows Operating system

[татьянам90961557]

"Develop module is disabled. Pleas purchase a membership or license to reactivate the Develop module. If you have a serial number to enter, please sign out from the Help menu and sign in again , then click License This Software. "

Here's what I wrote LR when I go into the program.

[F. McLion]

Did you try to sign off and back in as mentioned in my first post?

To sign in, you need to use the very same email address (Adobe ID) that you used to subscribe.

[татьянам90961557]

I have been here such a plan. A Creative Cloud plan for photographers (annual) . And now in the office says that the subscription is free. Although the money you withdraw from the account. Just this month, failed to take off. Maybe that's why you can't work in the program?

[F. McLion · Accepted solution]

If you use the email address (AdobeID) that has been used to subscribe for the photography plan and the subscription is active, then the develop module will be activated.

PM me the email address that you use to login to LR and I'll have it checked for an active subscription.

[татьянам90961557]

I understand about what you say. I'll have a look. Thank you.

[Rajashree Bhattacharya]

Hi,

The CC photography subscriptions are canceled .

Regards

Rajashree

[dierdre76]

I recently had a subscription cancel bc my card number expired. I have gone back to update card info and it says it was successful but I still can’t use Lightroom classic - updated version today as well. I have also signed off an on several times. Help?!