Displaying JPEGs in Lightroom Classic

[dchrismiller]

I find that my new LR Classic (and my now-deleted LR5 also) only shows RAW photos in the Library. I work from the hard drive where photos (RAW and JPEG) have been categorized by location for Travel Pix, or by year/event for Family Pix. (Probably ought to rethink that but suspect it's too late.) Anyway, when the folder is chosen in Library only RAW shots show; JPEGs merely have framed blank spaces showing. The indicator arrow to open the folder is partially grayed out if there are JPEGs within. Where a folder has only RAW shots, the arrow is black. This was not always the case, I think.

How do I gain access to JPEGs and show them on the Library along with RAW?

Thanks,

Chris

[johnrellis]

Please post a full-resolution screenshot of your entire LR window. The details matter and can help get to a solution faster.

[johnrellis]

Also, please do the menu command Help > System Info and copy/paste the first ten lines here. The CC desktop app often fools people into thinking they're on "the latest".

[dchrismiller]

John,

I see a Help option at the page bottom but not one pertaining to this message. Cannot find system, either. Am unsure about the language you want included. Sorry.

I may have the solution anyway. It seems that synchronization does the trick. We'll see.

[johnrellis]

If you're not able to resolve the problem, then you can find the Help > System Info command here:

It's in a similar location on Windows.