downloading Lightroom cc from microsoft and cant unsubscribe

[daniel hacohen]

i downloaded the lightroom cc from Microsoft store insted from adobe.

now that i want to upgrade to get lightroom classic and PS together from adobe, they tell me to cancel my subsription via microsoft.

now the problem is that microsoft will not let me unsubsribe cause my subscription is pre paid until the 12.5.

what to do??

[dj_paige]

Subscription matters have to be handled by Adobe or wherever you bought the subscription. We are not Adobe in this forum. We cannot help with subscription issues.