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downloading Lightroom cc from microsoft and cant unsubscribe

New Here ,
Apr 21, 2020

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i downloaded the lightroom cc from Microsoft store insted from adobe.

now that i want to upgrade to get lightroom classic and PS together from adobe, they tell me to cancel my subsription via microsoft.

now the problem is that microsoft will not let me unsubsribe cause my subscription is pre paid until the 12.5.

 

what to do??

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Download and install, How to, Problem or error

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downloading Lightroom cc from microsoft and cant unsubscribe

New Here ,
Apr 21, 2020

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i downloaded the lightroom cc from Microsoft store insted from adobe.

now that i want to upgrade to get lightroom classic and PS together from adobe, they tell me to cancel my subsription via microsoft.

now the problem is that microsoft will not let me unsubsribe cause my subscription is pre paid until the 12.5.

 

what to do??

Topics

Download and install, How to, Problem or error

Views

77

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 21, 2020 0
dj_paige LATEST
LEGEND ,
Apr 21, 2020

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Subscription matters have to be handled by Adobe or wherever you bought the subscription. We are not Adobe in this forum. We cannot help with subscription issues.

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Apr 21, 2020 0