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Driver Power State Failure/ Lightroom Classic

New Here ,
Nov 14, 2017 Nov 14, 2017

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Hi, All. My Asus ROG laptop with Windows 10. When running Adobe Lightroom around few minutes, it goes to blue screen of death with status of Driver power state failure. It keep reboot everytimes i opened Adobe lightroom, it has been so annoying to my work. I'd tried every method online but to no avail even uninstalling incompatible, outdated or corrupt drivers that happened to be generic pnp monitor driver in safe mode but its still there when i do normal boot after reading an article online to solve it. Hope to hear from you guys soon! Thanks!

A little update here:-

After i run in safe mode, lightroom goes (not responding) and adobe asked me to a crash report. Totally frustrated as I can't use lightroom at all.

This is the dump file i extracted online. Let me know if i shall provide more info for analysis.

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)

Online Crash Dump Analysis Service

See http://www.osronline.com for more information

Windows 8 Kernel Version 16299 MP (4 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 16299.15.amd64fre.rs3_release.170928-1534

Machine Name:

Kernel base = 0xfffff800`e6405000 PsLoadedModuleList = 0xfffff800`e6766fd0

Debug session time: Mon Nov 13 10:17:57.975 2017 (UTC - 5:00)

System Uptime: 0 days 0:23:29.719

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)

A driver has failed to complete a power IRP within a specific time (usually 10 minutes).

Arguments:

Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time

Arg2: ffffc90582e8c060, Physical Device Object of the stack

Arg3: ffffaf8746647c40, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack

Arg4: ffffc90586c26c10, The blocked IRP

Debugging Details:

------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: pci

FAULTING_MODULE: fffff80863620000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_TEXT:

ffffaf87`46647c08 fffff800`e6636c17 : 00000000`0000009f 00000000`00000003 ffffc905`82e8c060 ffffaf87`46647c40 : nt!KeBugCheckEx

ffffaf87`46647c10 fffff800`e6636b22 : ffffc905`8a17a4a0 ffff9f80`75c2b180 00000000`00000028 00000000`00000080 : nt!PopIrpWatchdogBugcheck+0xeb

ffffaf87`46647c70 fffff800`e646f0a3 : ffffc905`8a17a4d8 ffff9f80`75c2b180 ffffaf87`46647e68 ffffc905`810c0040 : nt!PopIrpWatchdog+0x22

ffffaf87`46647cc0 fffff800`e647013d : 00000000`00000008 00000000`00000000 00000000`0025317e ffff9f80`75c2b180 : nt!KiProcessExpiredTimerList+0x153

ffffaf87`46647db0 fffff800`e656daf5 : 00000000`00000000 ffff9f80`75c2b180 ffffaf87`466168d0 ffffc905`81120d00 : nt!KiRetireDpcList+0x43d

ffffaf87`46647fb0 fffff800`e656d900 : ffffaf87`46616801 fffff800`e6cda356 00000000`00000000 00001f80`005600cf : nt!KxRetireDpcList+0x5

ffffaf87`46616810 fffff800`e656c345 : 00000000`00000000 fffff800`e656a541 ffffc905`88bed000 00000000`00000000 : nt!KiDispatchInterruptContinue

ffffaf87`46616840 fffff800`e656a541 : ffffc905`88bed000 00000000`00000000 ffffaf87`46616a40 fffff800`e656a515 : nt!KiDpcInterruptBypass+0x25

ffffaf87`46616850 fffff808`68ce10a4 : fffff808`68cdc1c9 ffffc905`88bed000 fffff808`68cdceab 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0xb1

ffffaf87`466169e8 fffff808`68cdc1c9 : ffffc905`88bed000 fffff808`68cdceab 00000000`00000000 ffffc905`88bed000 : nvlddmkm+0x1e10a4

ffffaf87`466169f0 ffffc905`88bed000 : fffff808`68cdceab 00000000`00000000 ffffc905`88bed000 00000000`00000005 : nvlddmkm+0x1dc1c9

ffffaf87`466169f8 fffff808`68cdceab : 00000000`00000000 ffffc905`88bed000 00000000`00000005 ffffc905`88bed000 : 0xffffc905`88bed000

ffffaf87`46616a00 00000000`00000000 : ffffc905`88bed000 00000000`00000005 ffffc905`88bed000 00000000`00000001 : nvlddmkm+0x1dceab

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_nvlddmkm_IMAGE_pci.sys

BUCKET_ID: X64_0x9F_3_nvlddmkm_IMAGE_pci.sys

Followup: MachineOwner

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correct answers 1 Correct answer

Community Expert , Nov 14, 2017 Nov 14, 2017

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Community Expert ,
Nov 14, 2017 Nov 14, 2017

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As far as I see that's not a Lightroom problem. It's an Windows/driver issue.

Take a look here:

DRIVER_POWER_STATE_FAILURE (9f) Pci.sys file causes BSOD - Microsoft Community

A driver has failed to complete a power IRP within a specific time (usually 10 minutes) : Rt630x64

The Complete Guide for Debugging a Stop 0x9F

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

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New Here ,
Sep 26, 2020 Sep 26, 2020

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I found this simple solution and it worked for me.

https://www.youtube.com/watch?v=ebOVyeGuDk0

Adjust the power management mode in the NVIDIA Control Panel to "Prefer Maximum Performance"

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New Here ,
Nov 12, 2020 Nov 12, 2020

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this also worked for me.  Such a quick a simple fix.  And fixed it for all Adobe products. 

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New Here ,
Mar 28, 2022 Mar 28, 2022

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I've tried this as well, however, it was stopped crashing so often, but I still have a few crashs. None of my other apps have this problem, looks to be a Lightroom classic issue that casues the crash indirectly.

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Seems it doesn't help at all. Since some updates and also with new PS2023 and LR 712 the problem is still present. Update driver does not help. (WIN10, Dell XPS, TB Dockingst., NVIDIA GTX1050TI MAXQ). Any hints?

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