Edit in Photoshop within Lightroom Greyed Out.

[Tony Derbish]

Hi All,

Recently updated both lightroom classic and photoshop to the latest versions.  Feb 2021.  I am now unable to edit a photo in Photoshop from within my lightroom catalogue.  Did not move any photos, no photos have an exclamation mark (missing photos).  Puzzled as this worked prior to the update.

I have all y photos synced to my one drive cloud and import those files to my lightroom catalogue from there.  Again,  only experiencing this problem after the update.

Uninstalling both programs is not a solution.

[JohanElzenga]

Exclamation marks will not show if images are missing but smart previews are present. You cannot send a smart preview to Photoshop however. What cloud drive are you using? Some cloud drives can upload the original to the cloud and only leave a kind of alias locally, such as Dropbox' Smart Sync. Lightroom Classic does not support that. It needs the originals locally.

[Tony Derbish]

How can you tell if the images are smart preview?

I am using Microsoft Onedrive.  I do not understand how they would be smart previews.  I have been utilizing that workflow for 4 years and now all of a sudden all the images become smart previews without modifying anything on my end?  

[Tony Derbish]

I can confirm they are the original photos and not smart previews.

[JP Hess]

Using your workflow, have you been able to edit in Photoshop previously?

[Tony Derbish]

Yes.  Never had a problem until i updated to the recent versions of both programs.  

[JP Hess]

I realize that you confirmed that these are original images and not smart previews. However, does it confirm such just below the histogram?

I have never used One Drive, but I do use Google Drive and it works flawlesslly for having images in the cloud. So I agree with you that it should work.

[Tony Derbish]

Correct.  

Spoe with an online agent with adobe creative.  Uninstalling and Reinstalling the software was the solution.

Thank you everyone