Edit in Photoshop within Lightroom Greyed Out.

New Here ,
Feb 11, 2021

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Hi All,

 

Recently updated both lightroom classic and photoshop to the latest versions.  Feb 2021.  I am now unable to edit a photo in Photoshop from within my lightroom catalogue.  Did not move any photos, no photos have an exclamation mark (missing photos).  Puzzled as this worked prior to the update.

 

I have all y photos synced to my one drive cloud and import those files to my lightroom catalogue from there.  Again,  only experiencing this problem after the update.

 

Uninstalling both programs is not a solution.

TOPICS
Bug, Download and install, Import and export, Problem or error, Sync, Windows

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Adobe Community Professional ,
Feb 12, 2021

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Exclamation marks will not show if images are missing but smart previews are present. You cannot send a smart preview to Photoshop however. What cloud drive are you using? Some cloud drives can upload the original to the cloud and only leave a kind of alias locally, such as Dropbox' Smart Sync. Lightroom Classic does not support that. It needs the originals locally.

 

-- Johan W. Elzenga

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New Here ,
Feb 12, 2021

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How can you tell if the images are smart preview?

 

I am using Microsoft Onedrive.  I do not understand how they would be smart previews.  I have been utilizing that workflow for 4 years and now all of a sudden all the images become smart previews without modifying anything on my end?  

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New Here ,
Feb 12, 2021

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I can confirm they are the original photos and not smart previews.

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Adobe Community Professional ,
Feb 12, 2021

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Using your workflow, have you been able to edit in Photoshop previously?

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New Here ,
Feb 12, 2021

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Yes.  Never had a problem until i updated to the recent versions of both programs.  

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Adobe Community Professional ,
Feb 12, 2021

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I realize that you confirmed that these are original images and not smart previews. However, does it confirm such just below the histogram?

Screenshot 2021-02-12 091106.jpg

I have never used One Drive, but I do use Google Drive and it works flawlesslly for having images in the cloud. So I agree with you that it should work.

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Tony Derbish AUTHOR LATEST
New Here ,
Feb 12, 2021

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Correct.  

 

Spoe with an online agent with adobe creative.  Uninstalling and Reinstalling the software was the solution.

 

Thank you everyone

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