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Erreur inattendue lors de l'ouverture du catalogue

Community Beginner ,
Oct 05, 2018

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Bonjour,

J'utilise Lightroom CC depuis plusieurs années. Depuis quelques jours je ne peux plus ouvrir Lightroom. Le message d'erreur est : "Erreur inattendue lors de l'ouverture du catalogue". J'ai essayé avec d'autres catalogues sauvegardés : le même message apparait. Merci de bien vouloir me dire ce qu'il faut faire dans ce cas.

Merci Akash.

J'ai laissé reposer le problème pendant quelques jours ... et maintenant

ça marche ! Je n'ai rien changé et je n'y comprends rien !

Regards.

  

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Le 08/10/2018 à 11:10, Akash Sharma a écrit :

>

      Erreur inattendue lors de l'ouverture du catalogue

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma>

in /Lightroom CC — The cloud-based photo service/ - View the full

discussion <https://forums.adobe.com/message/10664348#10664348>

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Erreur inattendue lors de l'ouverture du catalogue

Community Beginner ,
Oct 05, 2018

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Bonjour,

J'utilise Lightroom CC depuis plusieurs années. Depuis quelques jours je ne peux plus ouvrir Lightroom. Le message d'erreur est : "Erreur inattendue lors de l'ouverture du catalogue". J'ai essayé avec d'autres catalogues sauvegardés : le même message apparait. Merci de bien vouloir me dire ce qu'il faut faire dans ce cas.

Merci Akash.

J'ai laissé reposer le problème pendant quelques jours ... et maintenant

ça marche ! Je n'ai rien changé et je n'y comprends rien !

Regards.

  

[Personal info removed by mod]

Le 08/10/2018 à 11:10, Akash Sharma a écrit :

>

      Erreur inattendue lors de l'ouverture du catalogue

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma>

in /Lightroom CC — The cloud-based photo service/ - View the full

discussion <https://forums.adobe.com/message/10664348#10664348>

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889

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Oct 05, 2018 0
Adobe Employee ,
Oct 05, 2018

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Hi veroniquef31986631,

Sorry that you're getting an error message "Unexpected error opening catalog" while opening Lightroom. It seems you are using Lightroom Classic CC.

Please take a look at the steps mentioned in this article Error: 'Unexpected error opening catalog' occurs in Lightroom after Windows 10 upgrade.  and let us know if that helps.

Moving the discussion to Lightroom Classic CC — The desktop-focused app

Thanks,

Akash

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Oct 05, 2018 0
Community Beginner ,
Oct 05, 2018

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Hi Akhash,

Thank you for your reply.

Now when I click on View the full discussion

<https://forums.adobe.com/message/10660933#10660933> I cannot answer

anymore, so I send this email to you.

I don't know if I have Lightroom CC or Lightroom Classic CC. I cannot

open Lightroom, so I don't know which is my product.

I looked at the steps mentioned in this article Error: 'Unexpected error

opening catalog' occurs in Lightroom after Windows 10 upgrade.

<https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Fhelpx.adobe.com%2Flightroom%2Fkb%2Ferror-unexpected-error-opening-catalogoccurs-in-lightroom-af.html>

Nothing helps because I have not recently upgraded to Windows 10; with

my account I have administrator rights, so I've got full permissions on

the Pictures/Lightroom folder.

Any other suggestion ? If not what could I do ?

Regards,

Veronique

Le 05/10/2018 à 20:09, Akash Sharma a écrit :

>

Erreur inattendue lors de l'ouverture du catalogue

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma>

in /Lightroom CC — The cloud-based photo service/ - View the full

discussion <https://forums.adobe.com/message/10660933#10660933>

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Oct 05, 2018 0
Adobe Employee ,
Oct 08, 2018

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Hi Veronique,

I would recommend that you get in touch with our product support experts so they can help you out with the issue. Refer this article to view your contact options: Contact Customer Care

Thanks,

Akash

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Oct 08, 2018 0
Community Beginner ,
Oct 10, 2018

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Merci Akash.

J'ai laissé reposer le problème pendant quelques jours ... et maintenant

ça marche ! Je n'ai rien changé et je n'y comprends rien !

Regards.

  

[Personal info removed by mod]

Le 08/10/2018 à 11:10, Akash Sharma a écrit :

>

      Erreur inattendue lors de l'ouverture du catalogue

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma>

in /Lightroom CC — The cloud-based photo service/ - View the full

discussion <https://forums.adobe.com/message/10664348#10664348>

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Oct 10, 2018 0
Adobe Employee ,
Oct 12, 2018

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That's strange but good news indeed. 

Feel free to get back to us if need any further help or have any query.

Regards,

Akash

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Oct 12, 2018 0
Didba LATEST
New Here ,
Jul 26, 2020

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Bonjour à tous,

 

j'ai le même problème mais sur MAC donc IOS catalina, avec un disque windows avec une application BTFS to MAC pour accéder aux fichiers PC. cette erreur est apparue après une panne de batterie. Le fichier ne semble pas locké et je suis en dernière vesion de lightroom CC.

 

merci d'avance de votre aide

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Jul 26, 2020 0