Error Message " Sorry, Something went wrong" on lightroom

New Here ,
Dec 28, 2020 Dec 28, 2020

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Hi, I am having issues in getting onto my Lightroom CC, a message keeps popping up saying "Sorry Something went wrong,  how can i fix this problem?  thanks.

 

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Problem or error

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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Is this about Lightroom Classic or Lightroom, as there is no Lightroom CC?

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New Here ,
Dec 29, 2020 Dec 29, 2020

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Hi
Thank you for your reply, Sorry yes its a Lightroom Classic.
Thanks
Debi

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Adobe Community Professional ,
Dec 29, 2020 Dec 29, 2020

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How long have you had Lightroom Classic installed? What operating system? Did this just start happening? Are you signed in to your Creative cloud account?

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LEGEND ,
Dec 29, 2020 Dec 29, 2020

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Bring up your copy of Adobe Creative Cloud Desktop App

Sign out, wait a few minutes, sign in. Watch fir error messages/notifications, should be none. 

Can you launch LrC now?

 

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